Archive for InterfaceandNavigation Design
The celebrated openness of the Internet in which internet providers are not supposed to give preferential access or treatment to any Internet traffic keeps quietly losing powerful defenders.

Photo credit: Norma Cornes
Internet providers are still free to sell higher-speed traffic and better overall service levels, but letting big companies like Google get an unfair advantage in distributing their content online just because they can afford to pay more, represents a big threat to the democratic and egalitarian approach independent web publishers have been vouching for.
Net neutrality boils down to one basic concept: Don’t make audiences pay for artificially-created scarcity.
That means that Internet providers of all kinds can be still free to sell “bigger pipes” and better overall service levels at higher prices. What should instead not be allowed anymore is for artificial cartels of content and Internet bandwidth providers to gang together and create preferential access routes to their own content by virtue of reserving faster and broader chunks of their bandwidth to their commercial gang partners.
Here is John Blossom reporting on this story:
Net Neutrality Spin: WSJ’s Take on Google’s Caching Plans Draws Fire
by John Blossom
WSJ vs. Google on Net Neutrality

Talk about a bad hair day for WSJ tech journalists.
When The Wall Street Journal ran an article on a Google plan to add “edge caching” servers at key internet service provider facilities, this fairly common practice to accelerate content delivery to audiences via the Web was mangled into a political imbroglio. To wit, their lead:
“The celebrated openness of the Internet – network providers are not supposed to give preferential treatment to any traffic – is quietly losing powerful defenders.
Google Inc. has approached major cable and phone companies that carry Internet traffic with a proposal to create a fast lane for its own content, according to documents reviewed by The Wall Street Journal.
Google has traditionally been one of the loudest advocates of equal network access for all content providers.“
Google was quick to correct the WSJ’s outlook, as noted on their public policy blog and in a subsequent AFP story. Their point:
“Despite the hyperbolic tone and confused claims in Monday’s Journal story, I want to be perfectly clear about one thing: Google remains strongly committed to the principle of net neutrality, and we will continue to work with policymakers in the years ahead to keep the Internet free and open.“
Intellectual property guru and net neutrality proponent Lawrence Lessig noted that his take on Google and the political ramifications of this move were a bit off-key in the WSJ article as well:
“The article is an indirect effort to gin up a drama about an alleged shift in Obama’s policies about network neutrality.
What’s the evidence for the shift? That Google allegedly is negotiating for faster service on some network pipes. And that “prominent Internet scholars, some of whom have advised President-elect Barack Obama on technology issues, have softened their views on the subject.”
Who are these “Internet scholars”? Me… I’ve not seen anything during the Obama campaign or from the transition to indicate it has shifted its view about network neutrality at all.“
Is the Open Web a Possible Future Scenario?

With more moving pieces than a Swiss watch in Washington right now, the current political environment surrounding net neutrality and other Web access issues during a transition in Washington’s power brokers is bound to be subject to as much jockeying and bullying as possible.
Today the U.S. Federal Communications Commission canceled a vote on making radio frequencies available that would provide free Internet access as a public utility, bowing to pressures from both industry advocates and politicians.
There’s a big push for open Web access, but plenty of pressure from all points of view keeping things comfortably in neutral for now.
Net Neutrality and related issues such as public Web wireless frequencies seem to boil down to one basic concept: Don’t make audiences pay for artificial scarcity.
Carriers are still free to sell “bigger pipes” and better overall service levels, but artificial cartels based on reserving audience-facing Internet bandwidth for private use will only create more challenges for publishers in the long run.
If you want to have proof that this is so, just take a look at the balkanized state of mobile service carriers that lassoed content providers for many years into deals for distribution on their private networks. What publishers now confront are scattered and overpriced deals for growing but underperforming mobile markets, even as the carriers now reach for ad revenue shares to sweeten their take.
Net Neutrality and Its Implications for Online Publishers

Proprietary mobile breakthroughs such as the iPhone and the Amazon’s Kindle are great for publishers in many ways, but they represent a relatively small share of the potential marketplace for mobile content and ultimately just continue the myth that artificial network scarcity can benefit the publishing industry as a whole.
All these devices do is lock publishers in to proprietary networks that are bound to make it harder to reach their audiences cost-effectively.
The truth is that the fastest-evolving, most cost-effective technology changes are best for publishers, making it imperative to enable an environment in which mobile and Web technology providers are not resting on proprietary laurels that hinder the development of Web and mobile markets for publishers. Without these breakthroughs, the audience reach that content producers need to make mobile networks a highly profitable distribution medium is not likely to materialize.
Let’s keep the future of publishing out of the hands of companies that still can’t tell us whether to dial “1“, an area code or nothing extra to make a phone call to the next town.
Net Neutrality will ensure that there is a cost-effective, rapidly evolving electronic distribution infrastructure that serves publishers best.
Originally written by John Blossom for Shore and first published on December 15, 2008 as “Net Neutrality Spin: WSJ’s Take on Google’s Caching Plans Draws Fire“.
About the author

John Blossom’s career spans more than twenty years of marketing, research, product management and development in advanced information and media venues, including major financial publishers and financial services companies, as well as earlier experience in broadcast media. Mr. Blossom founded Shore Communications Inc. in 1997, specializing in research and advisory services and strategic marketing consulting for publishers and consumers of content services.
Photo credits:
WSJ vs. Google on Net Neutrality – Olga Demchishina
Is the Open Web a Possible Future Scenario? – Alfredo Angeles
Net Neutrality and Its Implications for Online Publishers – Wikimedia Commons
In this article you’ll find more than 30 cool WordPress plugins to customize and tweak the performances of your blog site. Do you want more SEO control, embed videos, or track your RSS feed subscribers? Here’s some good stuff for you.

Photo credit: egal
There are many blogging platform out there and they all do pretty much the same: get you started to publish your own content. But WordPress is by far the favorite one by bloggers. Why? WordPress has an awesome list of plugins to help you personalize your blog and add extra features.
So I decided to start from the list by Ruchir Chawdhry on TechVivo, and extend it with some kind suggestions from Robin Good and MasterNewMedia SEO expert, Matteo Ionescu. The result is a collection of more than 30 plugins for professional web publishing with WordPress, organized in specific categories:
a) Content sharing
b) Spam Fighting
c) SEO
d) Navigation Enhancement
e) Stats
f) WordPress Admin Enhancement
g) Content Embedding
h) Miscellanous
Enjoy!
30 Cool WordPress Plugins For Web Publishers
Content Sharing

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FeedBurner FeedSmith
The FeedBurner FeedSmith plugin detects all ways to access your feed (e.g. yoursite.com/feed/ or yoursite.com/wp-rss2.php etc) and redirects them to your FeedBurner feed so you can track every possible subscriber. It will forward for your main posts feed, and optionally, your comments feed as well.
http://www.google.com/support/feedburner/bin/answer.py?answer=78483&topic=13252
Review by Ruchir Chawdhry
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Sociable
Sociable automatically adds links to your favorite social bookmarking sites on your posts, pages, and in your RSS feed. You can choose from 99 different social bookmarking sites.
http://wordpress.org/extend/plugins/sociable/
Review by Ruchir Chawdhry
Spam Fighting

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Akismet
Akismet checks your comments against the Akismet web service to see if they look like spam or not, and lets you review the spam it catches under your blog’s comments admin screen. With the ever increasing amount of spam on the web, you’d be dumb not to get this plugin.
http://wordpress.org/extend/plugins/akismet/
Review by Ruchir Chawdhry
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WP-Spam Free
Fed up of all that comment spam?http://wordpress.org/extend/plugins/wp-spamfree/
Review by Ruchir Chawdhry
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Simple Trackback Validation
The Simple Trackback Validation plugin helps to eliminate trackback spam by performing a simple a simple but effective test on all incoming trackbacks.
http://wordpress.org/extend/plugins/simple-trackback-validation/
Review by Ruchir Chawdhry
SEO

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All-in-One SEO Pack
The All-in-One SEO Pack is the ultimate SEO (Search Engine Optimization) plugin out there. It automatically optimizes your blog for search engines, and has several options for the more advanced users.
http://wordpress.org/extend/plugins/all-in-one-seo-pack/
Review by Ruchir Chawdhry
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Google XML Sitemaps Generator
The Google XML Sitemaps Generator plugin generates an XML sitemap of your WordPress blog. Ask, Google, Yahoo!, and MSN support this format. Having an XML sitemap and submitting it to the search engines that support it can really increase your blog’s search engine visibility, especially when it’s new.
http://wordpress.org/extend/plugins/google-sitemap-generator/
Review by Ruchir Chawdhry
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Redirection
Redirection is a solution to manage 301 redirects. Very useful if you ever need to change the URL of a post / page, Redirection becomes essential when migrating from another platform.
http://urbangiraffe.com/plugins/redirection/
Review by Matteo Ionescu
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HeadSpace2
HeadSpace is meta-tag management on steroids. A great alternative to the popular All In One SEO Pack supporting an incredible number of features.
http://urbangiraffe.com/plugins/headspace2/
Review by Matteo Ionescu
Navigation Enhancement

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Yet Another Related Posts Plugin
Yet Another Related Posts Plugin (YARPP) inserts a list of related posts below each post on your blog, and in your blog’s RSS feed. It’s extremely configurable, and a must-have.
http://wordpress.org/extend/plugins/yet-another-related-posts-plugin/
Review by Ruchir Chawdhry
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TweetBacks
TweetBacks allows you to search the popular microblogging service Twitter for tweets that link to your blog posts. These tweets are then displayed under the entries on your blog site so that you and your readers know how many people shared your thoughts.
http://danzarrella.com/wp-tweetbacks-plugin.html
Review by Daniele Bazzano
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SRG Clean Archives
The SRG Clean Archives plugin displays your archive listings in a clean and uniform fashion, that’s search engine and user-friendly, on a dedicated page or in your sidebar. If you’re still manually updating your archives page, stop doing it!
http://www.idunzo.com/projects/clean-archives
Review by Ruchir Chawdhry
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Contact Form 7
Even though there are tens of contact form plugins out there, I’ve always liked Contact Form 7. The problem with most contact form plugins is that either they are too simple or way too complex. Contact Form 7, on the other hand, is extensible yet easy-to-use. It supports Ajax-powered submitting, multiple forms, CAPTCHAS, and Akismet spam filtering.
http://wordpress.org/extend/plugins/contact-form-7/
Review by Ruchir Chawdhry
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Democracy
Democracy is a simple but effective way to add polls to your WordPress website and enhance user interaction.
http://wordpress.org/extend/plugins/democracy/
Review by Matteo Ionescu
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Wp PostRatings
With Wp PostRatings you con allow your readers to rate your posts. Written in Ajax, is very light and unobtrusive.
http://lesterchan.net/portfolio/programming/php/
Review by Daniele Bazzano
Statistics

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WordPress.com Stats
WordPress.com Stats is a traffic statistics plugin that shows only the most popular metrics a blogger wants to track – such as page views, referrers, top posts & pages, search engine terms, and clicks – and provides them in a clear and concise interface.
http://wordpress.org/extend/plugins/stats/
Review by Ruchir Chawdhry
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Google Analytics for WordPress
The Google Analytics for WordPress plugin lets you insert the Google Analytics code automatically throughout your blog. It discounts your own visits, automatically tracks and segments all outbound links from within posts, comment author links, links within comments, blogroll links, and downloads. It even allows you to track AdSense clicks, add extra search engines, and track image search queries.
http://wordpress.org/extend/plugins/google-analytics-for-wordpress/
Review by Ruchir Chawdhry
WordPress Admin Enhancement

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One Click
The One-Click plugin allows you to upload themes and plugins straight to your WordPress blog from the browser. Just upload the zip file, and it’ll automatically unzip the contents and install the plugin for you. Now you never have to use FTP again!
http://wordpress.org/extend/plugins/one-click-plugin-updater/
Review by Ruchir Chawdhry
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Dashboard Widget Manager
Ever felt your dashboard was too cluttered? Then download Dashboard Widget Manager. It allows you to remove unnecessary widgets from your dashboard so it’ll look clean and load faster.
http://wordpress.org/extend/plugins/dashboard-widget-manager/
Review by Ruchir Chawdhry
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Lighter Menus
Lighter Menus creates drop down menus instead of the regular admin menus for WordPress, so you can browse items in one click. It’s fast to load, adaptable to color schemes, and comes with some sleek icons.
http://wordpress.org/extend/plugins/lighter-admin-drop-menus/
Review by Ruchir Chawdhry
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PageMash
Customize the order of your pages, manage their parent structure, and hide them, all using PageMash. It features an Ajax drag-and-drop administrative interface, and is a great tool to re-arrange the order of your pages quickly.
http://wordpress.org/extend/plugins/pagemash/
Review by Ruchir Chawdhry
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Manageable
Manageable allows inline editing of the date, title, categories, tags, status, and more of both posts and pages without ever having to leave the “Manageable” admin section. No need to load each post or page individually. Simply double-click anywhere in the post or page row and when you’re done, press enter.
http://wordpress.org/extend/plugins/manageable/
Review by Ruchir Chawdhry
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Role Manager
Role Manager is a solution to handle user levels and allow deep customization of individual permissions. Very useful if you manage a multi-user blog!
http://redalt.com/Resources/Plugins/Role+Manager
Review by Matteo Ionescu
Content Embedding Utilities

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Embedit
Embedit is a very light plugin (ionly 10 lines of code) which lets you easily embed any HTML code into a WordPress page / post. Works seamlessly across different versions of WordPress.
http://www.matteoionescu.com/wordpress/embed-html/
Review by Daniele Bazzano
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Samsarin PHP Widget
Very simple but effective way to add custom widgets into sidebars with your PHP / HTML code. Samsarin PHP Widget functionality should be really implemented in WordPress itself!
http://www.samsarin.com/blog/2007/03/10/samsarin-php-widget/
Review by Matteo Ionescu
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Exec-PHP
Exec-PHP lets you execute PHP code in posts, pages, and in the text widgets of your sidebar.
http://wordpress.org/extend/plugins/exec-php/
Review by Ruchir Chawdhry
Miscellaneous

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WP Super Cache
I’m sure you’ve heard of the Digg Effect and the Slashdot Effect. They can cause a server meltdown, and if you’re on shared hosting, get your ass kicked out. To Digg-proof your blog, get WP Super Cache. It reduces the load on your server by generating static HTML files from your dynamic WordPress blog.
http://wordpress.org/extend/plugins/wp-super-cache/
Review by Ruchir Chawdhry
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WordPress Database Backup
You should always backup your WordPress database regularly. However, doing it manually every time can be difficult and time consuming. The WordPress Database Backup plugin lets you easily backup your WordPress database tables. You can even schedule a backup, and it’ll email the file to you every day!
http://wordpress.org/extend/plugins/wp-db-backup/
Review by Ruchir Chawdhry
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OIO Publisher
OIO Publisher is the ultimate ad management plugin. It’s great for those who want to sell ads on their blog by themselves. The great thing about OIO is that it removes all the hassle one gets from self-selling ad space: you only have to approve purchases. OIO Publisher handles everything else. Using OIO, you can sell reviews, links, ads, and even your own products! Heck, it even allows you to create your own affiliate program, so other people can sell your ads and products for you.
Review by Ruchir Chawdhry
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qTranslate
Multilingual support is one of the biggest missing features of WordPress, but with qTransalate you can easily accomplish the task of managing different languages for your blog site.
http://www.qianqin.de/qtranslate/
Review by Daniele Bazzano
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WP Lytebox
WP Lytebox lets you easily add a lightbox effect when clicking a thumbnail to display the fullsize image.
http://grupenet.com/2007/08/03/wp-lytebox/
Review by Matteo Ionescu
Original list by Ruchir Chawdhry on TechVivo, extended with the contributions of Robin Good and Matteo Ionescu. First published for MasterNewMedia on December 11, 2008 as “30 Cool WordPress Plugins For Web Publishers“.
Photo credits:
Content Sharing – benseguenia khaled
Spam Fighting – Andrea Danti
SEO – Marco Rullkoetter
Navigation Enhancement – Phecsone
Stats – Janaka Dharmasena
WordPress Admin Enhancement – WordPress
Content Embedding – norebbo
Miscellanous – Vitaliy Tumanyan
New Media Predictions 2009: What Online Independent Publishers Should Expect From The Future – Part 2
Posted by: | Comments Comments OffHere is Part 2 of my New Media Trends and Predictions for 2009. In this report I look at major trends while I try to anticipate key changes and the type of innovation taking place around the world of new media communication and professional web publishing.

While yesterday I have covered web and video publishing, content creation, newsmastering, online advertising, internet marketing, in Part 2 my focus is on social media tools, technologies and trends, X-events, online collaboration, P2P and Open Source, learning and education.
I have also reserved a little section to share some of my personal and editorial plans for 2009 as some of you have been asking me about them.
I hope you will enjoy what I am seeing.
Here all the details:
2009 Media Predictions – Part 2
(Part 1)
by Robin Good
Social Media and Social Media Marketing

In 2009 social media will keep thriving. Innovation will come in the form of further opening up of the existing major social destinations to gather and aggregate any and every aspect of your digital presence.
The Open Stack, OpenSocial, OpenID, and a few other tech acronyms characterize within social media a strong trend toward adopting and using open standards. For example, OpenID is a profile identifying web address that can be used to login to any site that supports it. OpenSocial instead solves the need to utilize any application on any site on the Web, while keeping the same people relationships and profile data you already own elsewhere.
For some indication of where this is heading you may want to look into the Open Social session moderated that Marc Canter that took place at the recent LeWeb08 in Paris.
My take on this front is that what you will see happening is the de-centralization of most social destinations. The new open social applications and features you will see in 2009 will allow you to make them local to your own site and community, while remaining internetworked with all social profiles on the many social networks out there.
“Even if Facebook is currently the shiny place, if developers can write and application once and put it loads of places, Facebook will be marginalised.“
(Source: LeWeb08 The Social Stack – Computer Weekly)
Instead of having to go to Facebook or Linkedin to talk to your network of contacts and communities of interest, you will be able to bring all of this on your own site and blog.
Ning
To those pointing to Ning as the already existing example of such an approach, I reply that while certainly a useful community building tool, Ning still lacks the features and traits that would make my ideal community platform. Despite all of the reasonable excitement around it for being the first distributed community building platform, I find its content organization, navigation and content accessibility very poor, as much as its search function, discussion capabilities and blog functionality. Ning insists on being a hosted solution and unlike WordPress, it doesn’t get the support of a large community of developers in getting new features and extensions to its users. I need something much better than that. And in 2009 you will see exactly this.
Google itself, with the recent launch of its FriendConnect social application may be the one introducing some very innovative services and features in the next few months. The MyBlogLog-like interface you can already activate on your site, may likely be the gateway to a new way to participate and join in with people of your similar interests through grassroots, web site-bound but also highly portable, distributed and de-centralized communities.
Twitter is one of the powerhouses of such profound new changes in the way we will use social media, and if you are serious about leveraging the opportunities that the social network can open up for you, if you haven’t yet, you will need to start using it and discover its huge potential.
Make no mistake though, like many have done. Social media does NOT mean that all conversations now need to be in the open and that you need to tell everyone what you are up to drink at your next stop in your nightly wonderings. That is one way to use it, but not the only one. Twitter and other similar emerging social communication and conversational tools provide the opportunity to create trusted networks that can enable the fastest and most effective way to share interesting news and stories, light years ahead of any other traditional news service.
I myself have a problem with the shallow conversations. I steer away from them as much in real life as in the virtual one. They consume me lots of time and often I find them inconsequential, preposterous and characteristic of the lazy man’s approach to getting noticed in public. On the other hand I am thankful to these tools when they help me be in touch and virtually side-by-side with my real friends and contacts, the ones I really care about. I like to know what some of them are up to, I enjoy reading a bit of their private life and I run to check the references and article suggestions they put out. I am not there for the conversation per se or for having a conversation with anyone who jumps at me with a questions. I am there mostly to learn and pick up rare gems, tech gossip, insider buzz and tips from all of my networks. I am there to help out those asking questions I am passionate about and to reach out for ideas and suggestions from people who think differently than I do.
Problem is people have taken this social media game as a competition for who has the most followers and in the rush many have not really made sense of what they are using this tool for. My take is that, depending on who you follow, going to 200-300 people you follow is the present limit, especially if you want to be able to really follow what these individuals have to say.
If you look at my Twitter channel you will see that I have about ten times more people than follow me than the people I have chosen to follow. This is only because, differently than what I do on Facebook for example, where I like to be open and friendly with anyone who wants to do so, I select very carefully who I chose to follow. I frankly don’t buy into this idea that if you follow me I have to follow you back, and therefore I make no difference whether you have got 6500 followers or 24. What I look at is what kind of things and information you are sharing with me and how valuable for me these are. The more useful and interesting stuff you have to share the more likely it is that I will follow you. And, given the above, if you are small and unknown with very few followers, it is even more likely that I will follow you as I don’t like to get tips and breaking news from the same circle of insiders, who just pass around the same stories over and over again.
So 2009 will be definitely be a year of maturation for both Twitter as a service as well as for its users who will grow a lot in understanding its best uses and applications. In this direction, in 2009 you will see some truly amazing services built on top of Twitter which will help you manage more effectively the stream of twits coming from your different networks and relationships.
Social Media Marketing

The big discovery in 2009 for many companies will be that you cannot really engineer social media use inside an organization. You can facilitate it, support it, make it emerge, but you fundamentally need to let your own most passionate people find their own best ways to make use of this new conversational tools.
Private social networks, vertical communities, decentralized and portal social media solutions are the keywords for 2009. You will see a lot of new names in this space.
Better metrics. Everyone is talking about them, and there is indeed a wealth of valuable information to extract from the metadata available around your social activity. It is not so much how many followers, friends or contacts you have, but what these people do with the news and stories you share with them. Do they follow your tips and click on them? Do they pass those items on to their trusted friends? or… what kind of people are those following your friends? Who do they influence? What types of information topics characterizes your listeners? And your sources? How good are you at breaking news early for your network of followers?
Finding the best questions and creating tools that enable you to see the big picture under this social media universe could prove extremely valuable in understanding influencers and opinion leaders beyond mere popularity numbers.
Social Shopping

2009 marks the first large scale entry of the social shopping metaphor into the mainstream online eCommerce. Beyond what Amazon and eBay have long shown to be the value of recommendations and customer feedback, we are now moving into a year in which you will start benefiting more directly from the advice and recommendations of your own very network.
If until today you have relied on the opinions of some unknown guy posting in a forum or commenting under a blog post, in 2009, you will start to see that your own network of contacts can actually help you find a trusted solution to your plumbing needs as well as recommending you the next camcorder you may want to buy, with much greater effectiveness and reliability than any other traditional approach.
Two are the key things happening here:
- New services and eCommerce features will further facilitate your ability to rate, provide feedback, review and recommend any product or service you purchase online.
- The integration of your social network and presence with many of the online eCommerce destinations will allow you to get advice and recommendations from the people you know and trust rather than from just another user.
“Although customer reviews are nothing new on popular eCommerce sites like eBay and Amazon, in most cases, consumers use the critiques from people they don’t know. Now with connective technologies like Facebook Connect, Google FriendConnect, and OpenID, consumers will now be able to see reviews, experiences, and critiques from people they actually know and trust.
As a result, expect to see eCommerce widgets and applications appear in popular social networks, as well as when visiting existing eCommerce sites the ability to login with your Facebook or Google identity. As an example, next time I’m shopping for a laptop, not only will I see reviews from editors and consumers, I will now know which one of my friends uses an Apple computer, and what they think of it.”
(Source: Jeremyah Oywang)
Social Reputation

Of all things social, social reputation is going to be the one having the most impact on your personal life and on your opportunities to access new project and work offers. In very simple words, what it is going to happen, is a strong shift from personal credentials based on certifications and tests to the emergence of personal reputation profiles built around the spontaneous comments, evaluations and reference comments of your previous team-mates, co-workers, customers and employers.
I see individual persons going around unchecked and deeply lying about their experiences, references and career, to get where they would like to be. How can you still trust a CV or resume and not find out directly by those who met and worked with that person who that person really is. How can you trust that someone mischivious, lazy or outright dishonest will list such personal traits in his CV presentation and why would you trust unchecked credentials when you have the opportunity to spend a little time to find out the truth?
Habit… and misunderstanding that the world is rapidly becoming a different place when it comes to evaluating people. Just like for technology products and services, you don’t go to check the official marketing leaflet of a new camcorder to find out whether it is the one you are looking for. You research, compare models and you ask lots of questions to your friends and competent contacts. You search on Google for your camcorder model and see what others have been saying about it. You go to your friend at the corner electronics store and you ask him what his experience and advice is based on his customers feedback and store sales. That’s how you chose and select people.
Why shouldn’t it be the same for such critical choices as selecting your partner or new executive marketing manager?
This is why getting your hands dirty now with social media, living the idiosyncracies of this new universe, and exposing yourself to the many conversations that the Web provides is a good path to prepare yourself for the future.
As your certificates and diplomas will lose more and more of their value what will count most is what people out there think of you and what they are willing to say about you when asked to. This is why is increasingly less important to have a degree or master in a discipline, and it is much more important WHO you have been working, interacting and exposing yourself to and WHAT kinds of things you have produced that others can see.
If you say you have been here and there, have done this and that, but then the digital tracks say something different, you suddenly become a self-referential puppet that can survive and get work only within protected circles of friends and allies.
Until today, if you lied, misrepresented or concealed something about your past experiences and credentials, it would be only you and someone else to be sharing that information. Now if you do this in public, by replying to public questions in videos and interviews by hiding or misrepresenting facts to your advantage, not only you run a much bigger risk of losing your credibility but this possible discovery, will not remain a private matter that you can easily forget about.
To gain solid social reputation you need to transparent and accessible. The more you hide or cover up who you really are, to defend or protect your ideal projected persona (who you think you would like to be) the more this will show true, and while your friends and close mates may keep smiling at you, the opportunities to become a respected reference and a trusted source to those beyond it will likely dwindle.
For companies, 2009 will mean the year in which they can start to have a meaningful social media presence. For the most part, companies who have embraced social media so far have done so in a very conservative and somewhat incorrect way. They have landed into social media land bringing in their traditional approaches and behaviours to communications, PR and marketing, which is exactly the opposite of what you want to do to be effective inside social media.
The wrong strategy approach to use in such situations is the one of placing your best PR and marketing people on these tasks, while who should really ride this opportunity are your best and most passionate workers in the operating lines. These are the people that your customers and suppliers want to see and become friends to.
Online Identity and Your Distributed Social Profile

The emergence of a centralized Personal Social Identity Profile.
2009 should also rescue us from the bad situation we have fallen in when it comes to our profiles on social networks and the need to maintain and create separate ones for each new place you sign-up to, with the same frustrating issue affecting also our network of contacts which we have to slowly rebuild across each and every new social community we enter.
What you are likely going to see happen this year is the advent of a new tools and features which will allow you to create a centralized and very comprehensive social profile of yourself and of your network contacts and which will then allow you to share and submit selected parts of it to each of the new web communities and social services you will later join.
This will save you a ton of time and frustration, while reducing friction in adopting or testing out new services and tools.
X-Events

In 2009 you will see some of my original ideas BOUT X-Events become reality. In 2008 already a handful of companies has started to challenge the X-event puzzle by developing tools and projects around the fundamental idea of creating resources to facilitate the creation and realization of events that went beyond their physical occurrence.
X-events are strongly tied to social media development and the ability of individuals to meet and exchange openly across multiple and diverse communities and social networks. X-events (extended events) can provide an ideal platform to extend the relationship building process that live events are built for as well as to fuel a much larger and lasting conversations.
Bantora, is one such company, which working and extending the original X-events paradigm is trying to build the first true X-Event platform.
The trend toward extended type of events will give way also to a new approach to virtual conferences: the distributed event. Who said that to have a powerful and memorable event we all need to go to one site or location and do everything there? Can’t it be that the event organizers launch a theme, or a set of topics, and then aggregate and list distributed events taking place at this or that site or blog as components of the actual event?
Say for example that an organization has organized an event that you are very interested in, but it is on the other side of the world and you have not been invited to speak. Organizers could set up an extended event section where they list and aggregate distributed events and presentations complementing the event, that either take place on a platform provided to all those uninvited presents who want to contribute their ideas, or which take place directly on the site and presentation locations chosen by the presenter. Such setup would allow for much greater participation and contributions from any people, while clearly requiring a small dedicated team to manage and organize the output generated by the extended event.
Open Source

It is the first time I am including “open source” as a relevant new media theme to be included in these new media trends and predictions. From WordPress to BlogBridge, open source tools and applications are increasingly part of my work life and I am increasingly strong supporter of their benefits and advantages over traditional commercial applications.
A full professional web publisher toolkit could be made entirely of open source tools like these:
- CMS – WordPress, MovableType, Drupal, Joomla, Moodle
- Audio production – Audacity
- Multimedia playback - VLC, Miro
- Recording, conversion and streaming solution for audio and video – FFmpeg
- RSS Aggregation and NewsMastering – Blogbridge
- File Sharing – Limewire and Shareaza
- Video Sharing – Ourmedia – Internet Archive
- Screencasting – CamStudio
- Image editing – Gimp
- Multimedia presentations – Impress
- Instant Messaging - Audium, GAIM, Miranda
- Online Collaboration (real-time) – DimDim
- Operating System – VirtualBox (makes you run a Windows PC inside your Mac)
and the list could go on.
If you believe that Free Software and Open Source ideas can help you create better foundations for the future, adopting, contributing to and promoting the use of such technologies can give some tangible force to your ideals.
While this isn’t a prediction at all, I expect to see a growing trend of open-source supporters become more vocal in evangelizing the true benefits of their tools, rather than isolating and separating themselves from the open conversation. Just like for the Linux world, I see a need for less self-referential preaching and for a more humble, open and friendly attitude toward popularizing all of the benefits of this great co-operative approach to life and work.
P2P Peer to Peer

2009 will be the year in which new P2P tools and applications will be released. P2P will keep growing and getting more traction and adoption. From file sharing, to content distribution P2P technologies offer a wealth of benefits and opportunities that have not yet been understood and used by those commercial entities who would most benefit from them.
Peer to peer technologies are also a natural extension of social collaborative networks and of the need to de-centralize from big corporate hands the monopoly of publishing and sharing information.
I also predict that new attempts at creating parallel P2P internets, or alternative support networks that would connect individuals even if and when the established Internet would not be in the position to respond as needed. There are already working examples of such parallel networks in existence and there are bright individuals studying and working on ways to make this possible.
Online Collaboration

Online collaboration technologies from web conferencing to persistent collaborative spaces have yet a long way to go to reach some kind of maturity and 2009 will offer once again an opportunity for new ones to jump in and for many of the established players to deeply innovate and improve on their existing good work.
The classic, all-round web conferencing platforms have been given lots of way to new, smaller, faster and easier to use collaboration tools. The past trend has been from large and complex to small, modular and easy to use solutions. Prices for big, top brand web conferencing and collaboration services have been dropping all along, and, from what I see, will need to drop some more to be able to compete with this growing group of smaller and highly performing collaboration tools. If you have no idea of who I am talking about give a look to the over 200 collaboration tools that have been mapped by over 150 participants at my live session at LearningTrends 2008.
I am not expecting to see a decrease in the number of tools listed in that collaboration map 12 months from now.
You are indeed going to see more and better conferencing, collaboration and live presentation tools come to market, as there is a growing demand for such tools, and existing solutions are often still too clunky, unreliable or difficult to be used by non-technical people.
Innovation and new collaboration tools you will see in 2009 will include:
- One-click screen-sharing with people in your social network
- One-click voice chatting with anyone in your social network
- Powerful dedicated online web seminar services
- Free multi-party videoconferencing
- New very innovative presentation tools
- Audio-casting technology allowing anyone to hold an online audio conference
(Skypecasts has closed and existing solutions are somewhat clunky and not so reliable) - Visual presentation and whiteboarding tools
- Integration of mind-mapping as standard tools inside typical whiteboards
- Recording and sharing / republishing features of your collaboration sessions
- Much greater usability and very cool and easy to use interfaces
The ideal collaboration architecture is modular and highly flexible. You subscribe to a service and activate the collaboration features you need on-demand. Such architecture is embedded and contextual to the production and office tools you use daily, much like Google will be doing in 2009 thanks to its integrated web-based approach.
The winning business model is free basic services, with premium paid accounts getting advanced, business-oriented features. Period. Free trials are a thing of the past. Instead now collaboration providers will move to proactively reward customers who will invite and extend the customer base by providing them with free or extended account plans. This also is a winning strategy.
Technology-wise Adobe Flash is going to be the fundamental technology behind many of these new tools. Whether you like it or not Flash is now the best portable multimedia publishing technology out there, supporting text, audio, video and interactive collaboration right from within its basic engine. Its upcoming and announced capabilities in managing different bandwidth streams requests intelligently as well as its promising auto text transcription abilities may prove to provide huge benefits for anyone using them.
The Ongoing Virtual Conference Project

In 2009 an ongoing virtual conference venue will open in hundreds of speakers and topics will be explored both live and in a recorded format. This will be kind of a YouTube of live powerful presentations, and while anyone can sign-up to present in the available slots, it is the public who decides who is featured and who should get the most promotion and visibility.
This non-stop conferencing stage will likely offer multiple thematic channels, and the opportunity for anyone with good ideas and an ability for presenting them to do so in front of a potentially unlimited audience. Just like on YouTube.
Adobe or Microsoft could be ideal sponsors of such an idea but it may be that a small company with a quicker ability to move could steal this opportunity from the one of these big names. Better yet an academic institution could have its way in organizing this idea, with the sponsorship of one of those big names providing the basic platform and with the public goal of creating a unique venue for cultivating knowledge, culture and ideas of all kinds.
I am confident also that in 2009 online collaborative approaches and new tools will keep showing up also in other important areas of the media universe such as music production and performance, live video / television production and film-making, news reporting, news investigation, news production and newsroom teamwork.
Education and Learning

As I have written elsewhere, 2009 will see the raise of independent professional educator. This is the individual, who without the requirement of having an official certification, is willing to share his know-how or skills with others according to the terms and conditions sHe establishes.
There have been many people doing this on the Web already, either moved by genuine educational motives, by marketing approaches or by the desire to simply share what they had just discovered for themselves. What changes now is a rapidly increasing awareness that those capable of doing this, whatever the real of their knowledge is, will become increasingly useful and in-demand by others.
So, it is not so much what you know, but how much of what you know can you actually share and teach to others effectively?
Knowing things per se, having lots of information in your head without having the ability to put it into useful practice is going to have less and less value in most professional endeavours. What will be increasingly valued instead will be your ability to search and find resources, tools and relevant information on any topic just-in-time, when you will need it.
New tools and services to support such emerging new role are going to appear in 2009. Good initial examples of these are new web services like Wiziq and BuddySchool which provide anyone with a platform for sharing, presenting and teaching to others with their preferred method and approach.
Certifications and Tests

Certification and tests are going to lose value progressively. What will increasingly count is what you have done and what other people say of you in one way or another.
What university you have attended and what score you have graduated with are becoming increasingly irrelevant, as the ability to be able to confront brand new problems and issues, being able to collaborate efficiently with peers, having the skill to communicate clearly and effectively your ideas have become much more important assets than the number of years you have spent studying.
Who you know, who you have worked with, and who is willing to recommend and reference your skills are the strategic assets you should start cultivating more in 2009.
Test and certifications measure your ability to answer pre-determined questions and to see whether you have properly memorized information about something.
Tests are very bad at measuring how well you will perform in a real-life situation and this is why i think they are a fundamentally bad strategy to build our future. By training our kids not to learn how to manage complexity and issues but to guess well in advance of time what the questions at the exam are going to be we dumb down all of their creative possibilities and we certify well ahead of time their inability to be able to cope with the world of complexity and fast change we live in.
What I Will Do in 2009

For one, I have decided that in 2009 I will want to make greater sense of where things are going by video interviewing those that see a bit ahead of everyone else – lots of video interviews and analysis of how others are doing things is going to be a central theme of MasterNewMedia in 2009. Be your own boss and how others have been successful at achieving it is going to be the underlying theme driving this extended video series.
As already announced in the first part of this report I am launching a new MasterNewMedia design right this month (a small preview was showcased yesterday as well) while still engineering the best way to bring Robin Good’s international community of followers and fans to life. Unhappy with existing traditional forum solutions and with the first community building tools available now. I am pretty sure though that soon enough I will be provided with the technology I need to realize this ideal.
As I see it this would be a mashup between what I can do via blog comments, a forum, a community platform like Ning, a localized Seesmic, a community oriented version of Twitter, all packaged as a portable, distributed Facebook-like service to create a rich, and well organized community space that can exist both on my site as well as any other place where I or others will want to replicate it.
On the video front I am going again to bring a live video show to everyone, and focusing on web publishing as my key focus area.
In the last year I haven’t been able to do as much as I had desired on this front due to many technical connectivity issues at my studio location here in Rome. I need a fast and reliable connection no matter what it costs, and I need someone that is properly skilled to reconfigure and upgrade my small studio network so that there are no bottlenecks or data loss. My bet is that we kill the bull right away and that this will give me some too long awaiting opportunities for sharing and helping other online publishers out.
In 2009 I will also experiment with the launch of some information products and learning services again connected to my professional web publishing focus and I will keep myself on the lookout for new candidates to my new media publisher internship program (for more info see here).
I guess there would be a lot more to talk and say about what is coming next… but for the time being I leave it here.
Your feedback, comments, tips and suggestions are always welcome.
Originally written by Robin Good for MasterNewMedia and first published on January 1st, 2009 as “New Media Trends And Predictions 2009: What Independent Web Publishers Should Expect – Part 2“.
New Media Trends And Predictions 2009: What Independent Web Publishers Should Expect – Part 1
Posted by: | Comments Comments OffHere my new media predictions for 2009: what to expect when it comes to new media, professional web publishing and learning, collaboration and social media? Find out everything I see coming across these key areas in this two-part report opening today.

Photo credit: Giancarlo Mazzaro – 7th Floor
I have prepared this report, which gets published every year end (here my 2008 new media predictions Part1 and Part 2), by focusing on what I think you, my reader, are most interested in knowing: what a professional new media publisher needs to know.
The contents and topic areas I have decided to include are particularly interesting to those who are involved in media, communication, marketing or education and it is directed primarily at non-technical individuals who are passionate about communicating effectively with new media and who want to know ahead of time what awaits them next.
My look at future trends on these fronts is a personal one. I don’t claim to be an expert in these fields, but I spend loads of time experimenting and working in them, and therefore I develop my own opinions about what is going to be happening next.
These below are the new media areas I will analyze for my 2009 predictions which I have divided into two parts. Part 1, the one you are reading now, which is devoted to online publishing, marketing and advertising, video and net television, digital imaging, visual communication and site design, and Part 2, tomorrow, dedicated instead to social networks and social media, identity, future events strategy, learning, education, online collaboration.:
Here all the details… and have a great 2009!
2009 Media Predictions – Part 1
If you are an online web publisher, a pro, or a would-be one, what I am covering here below are the areas that I believe you should pay most attention to in the upcoming 12 months. I expect again all of these areas to show lots of activity, announcements and the release of new tools. Since there are over twenty web publishing publishing-related areas I personally follow, I am structuring these 2009 trends and predictions reports in two parts.
The first part today covers essentially web and video publishing, visual communication and site design, marketing and advertising trends, while Part 2, to be published tomorrow, January 1st, will cover social networks and social media, the future of events, learning, education, online collaboration.
As in most of the areas I analyze here, while I am not an insider in any, my position of online publisher and external observer allows me at times to notice things that may not be so obvious and evident to those working in my same direction.
These are the ones that I feel are going to be most interesting for online web publishers in 2009:
Online Advertising

1) Average online ad prices will be falling. Here’s why:
“The Internet advertising market, like all markets, responds to changes in supply and demand. In the current recession, demand for advertising is likely to decrease. At the same time, supply of online inventory, page views, is continuing to increase.
Social networks and other social media sites in particular are creating masses of new inventory.
As a result, the price of online advertising will continue to fall in 2009.“
2) Advertising markets are expanding
“The US market represents about half of all online advertising, which is partly what makes monetizing international traffic so difficult.
Building up direct ad sales teams (and networks) internationally will partially help to bridge the gap, but this will not be enough.
….in Asia direct monetization models (i.e. selling things directly to users) have proven to be a better business model than advertising.
U.S. companies will need to understand and embrace the direct monetization models that have worked well overseas, principally mobile monetization, premium subscriptions models and digital goods models based on selling greater functionality, scarcity or status.”
(Source: Consumer Internet Predictions 2009 – by Lightspeed Venture Partners)
Check out also this recent video in which Google’s Vint Cerf explains how informational advertising meets the social network in 2009:
When writing about online advertising future it is a little harder for me to separate what I would want to see from what it’s going to take place. As many others, I personally feel that traditional advertising is losing more and more ground in terms of effectiveness and that the winning new front is the one of highly targeted, contextual advertising both via established media venues, but more and more via smaller and highly targeted content outlets (blogs) and via communities, forums and social media venues.
If online advertising prices keep going down like they have in the last few months, a few good things are likely going to happen:
1) Those that will keep spending will try to target their marketing messages in the most effective way possible.
2) Banner-like CPM advertising will be increasingly ineffective and albeit inexpensive it will not provide tangible benefits to neither advertisers nor publishers.
Monetization via Google AdSense

I know you will think I am crazy, but I really think that in 2009, AdSense will become a superperforming money making machine for a good number of online web publishers.
Thanks to the long-awaited marriage between AdSense and Analytics now web publishers can dip into the hard data they were looking for to understand what their readers click that makes them money. This is pretty revolutionary from my personal viewpoint and I would expect that for those who have enough skill or resources to study and analyze in depth the wealth of this data there will be an ocean of opportunities to improve their AdSense-based revenue stream.
Under these circumstances, the use of heavy A/B testing to find best placement and ad style as well as the optimization of targeted ad placement opportunities for advertisers interested in specific pages or sections of your site are likely the two most valuable strategic actions you can plan on taking during the coming year.
Search-SEO
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What to expect?
The world of search is under heavy transformation and 2009 will positively be bringing new surprises, features and new search tools. What appears as irreversible is the fact that search engines, Google first, are going to increasingly value your choices and clicks as a reference value to serve relevant results for your queries.
After links and PageRank, your actual attention and behaviour patterns are going to increasingly influence the results that Google and others are going to serve you. This is especially true for Google, who, by monitoring via Analytics, Adsense and AdWords can now see your site behaviour from all of the most critical viewpoints, and is therefore in the ideal position to decide whether and when your content is relevant as a reading and / or advertising destination.
What SEO strategies to put in place for 2009?
Video and conversational media marketing, via forums and social communities will be among the most effective ways to keep your content visible inside major search engine result pages.
That is: if you want to populate search results for your specific niche your presence must be solid and well spread across diverse media outlets.
Adding therefore the likes of Twitter, Friendfeed or of a dedicated Facebook group or Knol page are going to be fundamental requirements for all professional web publishers.
The rest, what you should know already quite well, remains all valid and useful: titling, linking, quality content, avoiding bad practices and so on.
The new interesting thing about link juice and PageRank, is that now you can be a lot more efficient about where and how you hand out PageRank to others even if, like me, you like to heavily promote other sites and news and offer plenty of reference links inside your articles. By utilizing tools like Apture, you can now provide valuable links and multimedia references, that keep your reader on your site and do not dilute your link juice across too many different sites. This by itself, especially if the Apture model catches on and other competitors move into this area, is a major shift for SEO and for delivery additional value while improving SEO benefits to any site.
Ad Management and Optimization

Ad optimization and ad management platforms will increase in number and featrures offered. This is a fast growing area for online independent publishers and the need to manage and coordinate in an easy and efficient way all of your advertising inventory, from AdSense to your personal direct advertisers is increasingly felt.
2009 may actually see the crowning of OpenX as one of the best solutions in this area for independent web publishers, with many other contenders, including YieldBuild, Pubmatic, Rubicon Project as well as Google own not so easy to use powerful Ad Manager fighting for a piece of this pie.
Internet Marketing

Internet marketing tactics get wide adoption.
2009, at least in my eyes, may be the year in which businesses of all kinds, not just how-to-make-money-on-the-internet guys, will start leveraging many online marketing tactics and strategies while extracting the best parts of these and making them less extreme and artificially hyped.
As a matter of fact, sales letters, squeeze pages, scarcity triggers, identification and social proof are all great marketing components that deserve to be popularized and put to use by a much larger number of online businesses. The key difference we will see is how effective these marketing techniques can be even when used in a more sober, credible and professional looking fashion, and how much more they can outperform their traditional counterparts when mixed in with the right doses of common sense web 2.0 and social media marketing savvy.
New Advertising Agencies?
I don’t know whether 2009 will be the year that this happens, but I know it is about time that it does. Independent web publishers need a new kind of small advertising agency that leverages groups of high quality, tight focus, strong community building blogs to sell highly targeted advertising opportunities to small and medium sized advertisers that match their ideal audiences.
Outside of a very few and rare exceptions I am increasingly amazed at the size of the untapped market for direct advertisers that high quality small sites and independent blogs are leaving on the table for lack of resources and time. We have web-based self-service advertising outlets, we have auction-style ad clearinghouses, we have AdSense-AdWords and its many counterparts, but we do not have a group of small advertising agencies willing to sell marketing, branding and sponsorhsip to specific sectors.
The Google competition is too strong and it is very hard to go and convince traditional advertisers of the benefits of new media marketing.
Then it may very well be that this is the wrong way to look at things and that the future is all about small publishers rolling up their sleeves and setting up their own personal ad management system and small direct marketing team. Given the economic times, this may the very best way to go for independent publishers in the next 12 months, next to their already established revenue channels.
Professional Web Publishing

2009 will see the establishment of automatic web site builders that go, in terms of usability, features and cost of maintenance well beyond blogs and personal publishing tools we have seen so far. There have been a number that have already surfaced in 2008 but given the premises I think we are going to see a lot more interesting ones coming out this year.
Most of the existing solutions are fully hosted services and based on the past approach to publishing, this would normally appear as something reserved only for the novice and beginners. But as we move more and more to a cloud-based access to all of our services and data it makes sense that we may be looking at a lot more hosted professional solutions, than do away with the classical equation, professional site requires dedicated server and publishing software running on it. 2009 may likely bring the confirmation signs that this is indeed the road we are headed to.
At LeWeb08 I was truly impressed with the work of Czech automatic site builder webnode.com, one of the winners of the startup competition, and I can’t wait to experiment using it as an affiliate partner in 2009 to give voice and a publishing platform to those people in my community network who are not geeks.
Content Creation

Content creation and syndication tools will keep increasing in variety and use and adding content of whatever kind to your blog page will become as easy as clicking and dragging stuff over your desired page destination.
Automatic website builders will give a hard time to WordPress and other traditional blog publishing platforms.
A serious quality service that will provide automatic WordPress site installation and customization will become available. This is the single most frequent request that would be pro web publishers have. Who can install and customize me my WordPress site.
New tools that will pull in different types of content from multiple sources, allowing you to create related stuff boxes or complementary info sections, will become more sophisticated and will allow even small individual bloggers to add lots of quality content to their articles.
External content gets to be visited in place. That’s right, differently than what it used to be until now, you are not going to be sending as much people around the web by providing great links to content destinations not on your own pages, as new technologies provide increasingly the ability for that external content and resources to be displayed right within your content pages via pop-up windows and other effective on-the-page visual solutions.
(for some great examples please see MasterNewMedia review of Apture)
They key point to pay attention to on this front, is that the new content creation, aggregation and referencing tools that will have the most appeal will be the ones which will allow for the editor to play a strategic role in selecting, sorting, and cleverly juxtaposing and grouping content units contextually and according to the editorial focus of their site.
Therefore I am calling 2009 the year that will see the birth of content creation and publishing tools that will be at the intersection of where Apture, Splashcast, Iterasi and Mixwit/Muxtape are and have been.
It is not just the ability to aggregate, find and republish that interests online media publishers but specifically the ability to add editorial value to existing content out there, by acting as curators, compilation masters, news djs or content mash-uppers, something that has been too often dismissed in the past as having no value.
The opposite is becoming true. To create extreme value you need not create new content. Greatest value sits in having the ability to find great, unknown, disconnected, content pearls and to bring together in editorially effective ways.
Beyond the sheer quantity of content published, differences between popular independent sites and traditional media web outlets will sharply decrease, with each side increasingly borrowing ideas and solutions from the other part.
As a matter of fact I dare to say that some of the most successful blogs and independent sites will be those that will most effectively mix-in big online media solutions into their approach, while traditional media web sites who will integrate typical blog and social media solutions may also see a greater appreciation by those already fluent in the digital universe.
News Aggregation and Newsmastering

I was extremely happy to attend the Gillmor Gang session at LeWeb08, as it was rich of insightful exchanges. Among these, Gabe Rivera, the wizard of Oz behind technology news aggregator Techmeme, stated something I have been vouching for much before Techmeme even existed: newsmastering, that is the work of aggregating and republishing selected news according to a specific theme / focus or topic must be the fruit of human editor. Yes, you can definitely take advantage of automated news aggregation and filtering technologies but the last vote on which stories should go up on your newsradar should be reserved only to the newsmaster. Yes, crowdsourcing and bottom up network votes and suggestion can further help uncover gems, but to me, nothing beats the result one skilled one human editor can produce, when not delegating to algorithms or followers their ability to choose what is really worth looking at.
Here is Gabe Rivera from LeWeb08 stating exactly this when asked if the perfect algorithm for a news aggregation service could ever be found.
NewsMastering: Gabe Rivera On Why A Human Editor Is Better from RobinGood on Vimeo.
Morale of the story: the art of newsmastering has yet to catch on with greater strength and 2009 will keep seeing growth of evangelism, tools and adoption of this content filtering and republication approach. By all means this will become integral part of news making for both mainstream media and small independent publishers everywhere.
Extend now the same concept to any other digital media format beyond news: video, social bookmarking, clippings, audio, presentations, social conversations and so on. The more content gets to be produced in any of these formats the larger the need for someone to search, aggregate and select the most relevant items. Obviously this can be done in an infinite number of ways depending on what is the community focus you are doing this for and the editorial style you want to maintain.
The role of the DD digital distiller, or CC content curator is a natural conseuqence of the above, and while these terms may not be the best ones to capture the idea they are for me now the simplest way to describe this new emergent media producer role.
There have been a few services bringing forward this idea (Splashcast.net and Magnify.net for video, Mixwit / Muxtape – now dead – for music) but they have either not yet provided users with the right tools and approach or have been crunched by legal pressures from traditional media who are yet coming to grasps with such unstoppable free flow of content. Without a shadow of doubt these early services show tremendous potential both in creating strong spontaneous communities of passionate fans as well as in generating loads of truly valuable content. This is why content licensing schemes limiting such approaches should rapidly fall and let more innovative monetization opportunities to fluorish “around” the content and not by selling it directly.
WordPress
For everyone else with some geekiness inside her DNA, WordPress remains the reference platform especially for those who want to start their own blogs while feeling free to experiment and change with literally thousands of different design templates (themes) and plugins available. WordPress, which is an open-source product, has also on its side a powerful distributed community of fans and supporters who openly share great little tools and contribute to improve and refine the existing infrastructure. What may fall into place for the multitude of those who would want to use WordPress but are too busy or too little tech savvy to spend time installing and configuring, is the launch of a few services / tools that will provide seamless WordPress installation on your server, either by doing manually for you, or by offering pre-configured and easily upgradeable solutions. I, for one, would have a ton of customers to refer to it.
Live Blogging
Live Blogging will increasingly be a growing trend of independent news publishing and 2009 will see further synergies between real-time reporting tools, such as real-time blogging, chat-IRC-IM, live mobile video streaming, multi-cam reporting, audio streaming, twittering and other social media. Providing a dashboard of such tools to leverage the potential reporting fire-power of a small team of distributed reporters at an event is the next frontier to be challenged by players in this field.
Web Video – Online Video Publishing

More web publishers will start using video in 2009.
Driving forces behind this are going to lower prices for high-quality camcorders which have become very simple to operate and much better video sharing services accomodating all kinds of original video formats, resolutions and even HD video at no cost to the video publisher.
At the end of the equation, there is more video content available on the Internet and therefore a greater need for effective video search engines as well as sites or blogs that make sense of all of these content by letting the most interesting content emerge through various means and approaches. Expect 2009 to see the announcement of new services and tools dedicated to video search as well as to aggregating, filtering and assembling topic and theme-specific video playlists.
In 2009 you will also see the first group of automatic video to text transcription services and tools. This is a very hot area because as soon as there is some reliable solution to automatically transcribe audio inside video clips into text format, a universe of new content becomes accessible to everyone via traditional search engines. So, video to text transcription and innovative video search engines go hand in hand.
Other video publishing features that will need to move to mainstream status in 2009 are:
- deep linking as well as
- captioning / annotating,
- direct linking from any video frame to any specific URL and
- personalized – user controlled ad overlay space
- hot video spots (a visual indicator of the hot / most viewed points in the video) which will have all to become part of the basic video publishing feature set for any video sharing site.
Strong competition from early adopters and power users will drive adoption by more mainstream publishers and bloggers as well.
On the live video streaming front Ustream and Mogulus will consolidate their leading position and may be likely acquisition targets by anyone of the large players being among the most popular and feature-rich video streaming services available.
Kyte, Qik, Stickam, Flyxwagon and many of the more recent entries in the mobile live video streaming arena, like Finnish startup Floobs which I recenty discovered at LeWeb08, will see several new entries with some quite innovative features. Multicam / multi-view reporting of events will take off in 2009.
Conversational social video platforms like Seesmic have a more uncertain future due to their tendency of trying be too many things to too many different audiences. Seesmic as a video commenting and Twitter-like conversational platform is not bad at all, and as I have suggested to Loic in the past, having the opportunity to de-centralize its deployment, by having the opportunity to create Seesmic-enabled communities (what I called MySeesmic) would be great motivators for wider adoption.
I see such tools having a much easier business life if they were targeted to specific uses and markets rather than as a final destinations a-la Facebook, Myspace or Twitter are. 2009 will likely tell, before it is over, whether I am right or wrong on this one.
In 2009 we’ll also witness a growing number of video sharing and publishing services going the Pro route. That is: either you have a professional, commercial use for publishing your videos, and therefore appreciate having specific advanced features like video analytics and ad management, or you can go to any of the free and open video sharing sites.
Brightcove has been among the first to make a distinct move in this direction, but I think you will see more soon.
YouTube itself may actually be the one that will surprise everyone by releasing a number of truly powerful tools to empower new and more effective ways to create highly distributable video playlists on specific topics and themes.
HD Video
HD video is the new wave to ride.
If you are already into video publishing online this is definitely the year to step into HD. The new high definition format is increasingly supported by major video sharing sites and the prices for a decent HD camcorder have dropped down to $150 or less.2009 will see all video sharing sites embracing the new standard with the best ones integrating encoding and distribution of your video at the most appropriate bitrate for each viewer.
Video Distribution
Video, like any other content, wants to be as findable as possible.
Until now there have been a handful of web services and software tools that have taken your video to as many video sharing sites as you desired. End result your video is duplicated across 10 or 20 video sharing sites and supposedly this gives you some extra exposure and visibility. In reality what you want to achieve to get greater findability via the search engines is diversification of keywords by which your title and key meta-data are found. By having multiple video destinations you are in the ideal position to diversify your title, description and tags multiple times to serve different but complementary target audiences. In 2009 you should see video distribution services like Tubemogul and Heyspread add these new features alongside lots of new and highly detailed metrics.
Internet TV
More and more traditional television channels will be broadcasting also to the web. The sooner they will do so, the better.
P2P distribution offers extreme cost advantages to any media publisher interested in international distribution (read live sports) and the ability to gain orders of magnitude of more data about who is watching what and where. Isn’t that what advertisers and sponsors are looking for?
In 2009 you should not expect any major moves by traditional media channels on this front as it will take them longer to resolve the licensing issues involved in distributing content across such new unexplored channels. In the meanwhile a small army of minuscule companies and small borderline publishers are generating millions of extended video views daily via the use of mostly unathourized P2P television sharing platforms.
As a matter of fact I would expect some harsher rules and restrictions to be implemented against users in 2009 when it comes to P2P TV in some Western countries. Asian companies manufacturing such tools and users in those regions will likely increase their mastery of the technology and business opportunities and will likely be among the emerging new players in this sector in a year or more.
One thing stands clear in my mind: whichever mainstream TV channels will embrace soonest open P2P distribution will have tremendous audience and business oppurtunities advantages relative to their over-the-air- and cable-only counterparts.
Video Related Services
In 2009 a tremendous market opportunity will present itself to those able to organize and deliver good quality video stock footage for the typical web video publisher. There is a total scarcity of this kind of resources and the few out there charge outrageous prices for 5 to 10 seconds video clips.
Also in the realm of visual effects for creating video titles and other opening sequences are in very high demand with very little available on the market. It will not take but a few months before you should see some really interesting services pop-up on this front.
Video Shooting Equipment
When it comes to video hardware for online video publishing work, my basic advice remains the same: go for good brands that provide you with recording on solid state memory cards (hard disk is second choice), a microphone input jack and a wide lens adapter. These are the three things that can make a huge difference in the quality of your video.
Camcorders with such characteristics are available from several brands and start from prices as low as $150 (Kodak Z6). My favorite ones remain the Canon models of the series FS and HF (Vixia) which start at around $350. If you buy a camcorder in 2009 make sure it is an HD (high definition) model.
Mobile

In 2009 it will be a must for any serious web publisher to have a mobile version of their site. While there are already a number of services providing free mobilization of your site, they mostly rely on creating a portable device compatible version of your RSS feed while integrating some kind of advertising into it.
Since I hate being bombarded by ads when looking at my mobile phone I am not yet sold on any of these early solutions, but I am pretty sure that in 2009 I will find a new service, maybe from Google or maybe from my blog publishing platform provider, that will allow me to easily publish a mobile phone optimized version of my site contents automatically.
Web Site Design Trends

Web site design will keep evolving in 2009 as well. My personal preferences in the coming year are for:
- three or four column designs that has a fixed body width,
- footer area to provide additional information and resources,
- clear separation of traditional display advertising from content, as well as
- greater integration of highly contextual and relevant ads (a-la AdSense) with the content,
- mean and lean mastheads saving lots of vertical space for above the fold content and premium ad
spaces, - larger-sized font size inside body text to provide less coolness factor and more legibility
- use of tabbed interfaces for main navigation as well as for information boxes
- better integration of video and other multimedia links inside text content
In January 2009 MasterNewMedia will launch a new design characterized by all of these traits. Stay tuned. Here is a small preview of what we are working on.

Design credit: Matteo Wikimaki – Metaline
Visual Communication and Presentation Tools

This is a time of profound progress in the area of visual communication. In no more than two or three years we will look back at PowerPoint presentations with the contempt we reserve today for those old, static, institutional web sites.
The tools that will make this possible are all to be invented and the innovative web presentation tools we have seen emerge in these last two years are good indication that 2009 will bring more of these tools and with greater innovative metaphors for their use.
If you take as an example the area of live annotation and whiteboarding, most of tools available out there still reflect the original paradigm developed by Microsoft Netmeeting and its original basic toolset. End result is that when we attend live web seminars, the artwork created with the existing whiteboarding tools looks always something like a first grader first attempts at drawing. Instead of making us look more professional these annotation tools make us look more amateurish than we really are.
Very few companies so far have ventured in studying and analyzing which would be the tools and features users really need when it comes to communicate clearly and in a visual way a specific idea, and given the fast increasing need for tools that help us communicate more clearly our ideas, I really see plenty of opportunities in this area.
Online Digital Image Editing

The coming change here is: Your complete digital imaging workflow will soon be all online.
Capturing offline, editing, uploading, redownloading, editing, re-uploading is time consuming and inefficient from many standpoints. If our digital cameras started to capture directly in the cloud, and if stock and image sharing libraries started to integrate more image editing tools in their basic feture-set we would be moving in the right direction.
In 2009 you will see exactly some of these innovations and improvements materialize, while making the use of Photoshop and other complex and sophisticated image editing tools obsolete for most web publishers.
Legal issues – bureaucracy -censorship
2009 will likely bring new rules and restrictions independent publishers will have to comply with. This will vary from country to country but it is apparent that the trend is clearly headed in this direction.
As I see it, such issues may actually be a great medicine for independent publishers as it will require for all of them to get more involved in lobbying for their rights and to start getting involved in the debating of new legislation that will impact the publishing universe they operate in.
Those proposing and introducing conservative, restrictive legislation seem more concerned with extending the commercial lifetime of existing media rather than providing the fertile grounds in which new media can truly flourish. Providing research, examples and data that proves how suicidal this can be is really a responsibility for all web publishers to take on.
End of Part 1 – Part 2 tomorrow
Originally written by Robin Good for MasterNewMedia and first published on December 31, 2008 as “New Media Trends And Predictions 2009: What Independent Web Publishers Should Expect – Part 1“.
Visual Communication And Video Publishing – Selected Tools And Web Services – Sharewood Guide Dec 22 08
Posted by: | Comments Comments OffVideo publishers are in for some good news today. There is a new web service that lets you pull together multiple video feeds from sites like YouTube, Hulu, Comedy Central, and more in order to create your own Internet TV station.

Photo credit: iloveotto
And if you love Post-it notes, I have an awesome Web 2.0 solution that will do what the Post-it note did to your desk… organize your online and offline world, and help you remember where you found all those interesting things.
In this issue of the Visual Communication Sharewood Guide, I will share with you those two tools, plus six more that include, among other things, great solutions to let you create and embed charts easily, as well as a new web-based image and photo editor.
Here is the list of my hand-picked visual communication pearls:
- ffwd – A web video aggregator that allows you to create your own personalized TV station on the Web by pulling video together from any source.
- Evernote – Allows you to capture information online and offline using whatever device or platform you find most convenient, and makes this information accessible and searchable at any time from you computer or other web-enabled device.
- ZapLive TV – Allows you to stream live video on the Web and create your personal TV channel.
- Hohli Charts – Allows you to create almost any kind of chart easily and then embed or share it anywhere on the Web.
- PiZap – Fun web-based photo editor that allows you to add different effects like stickers and thought bubbles, and then share them easily throughout the Web.
- Polyvore – A web-based collage creator and social network.
- Meez – A site that allows you to create a customizable 3D avatar of yourself that can be your virtual you.
- Dezignus – A community of graphic designers that offers a bunch of free resources and inspiration to help you with your design project.
Here all the details:
Visual Communication Tools
- Ffwd

Ffwd is a social video aggregator that allows you to create your own TV channels by mixing content from around the web, and discover new videos recommended by ffwd based on your favorite shows and interests. Ffwd aggregates content from all over the web, including but not limited to Hulu, YouTube, Funny Or Die, and Comedy Central. Ffwd also allows you to create your own custom TV channel from that content, and then share it with others.
To help you share your content with others, ffwd recently released a feature called Twitter Connect that lets you populate your Twitter stream with ffwd channels and videos. Additionally, ffwd also offers a bookmarklet that lets you send any video you find on the web to your Twitter buddies with a single click. Finally, through their ffwd API, ffwd wants to make access to the videos being shared through ffwd available on any platform, whether it be on your desktop… in the living room… or mobile, by providing developers with an easy way to build applications that work seamlessly with ffwd.
http://ffwd.com/ - Evernote

Evernote does for the web generation what Post-it did for their mothers and fathers. Simply put, Evernote allows you to capture information whether online or offline, and makes that information accessible and searchable at any time by seamlessly synchronizing your new notes with your database on the web. Your database of ‘memories‘ can then be accessed across all the devices and platforms you use, including your web-enabled mobile device like the iPhone or from Windows and Mac computers connected to the internet.
Evernote works like this: offline you can snap photos of any thing from whiteboards to business cards to wine labels, and Evemote takes those images and puts it online (on their servers) so you can access that information from any device that is connected to the internet. To simplify retrieval of all that information you have stored, Evernote makes text within those images searchable. Online or on your computer, Evernote can be activated with a click of a button and Evernote can save the full HTML of the web page you are viewing, save only the text that you have selected, or your screenshot. Evernote also allows you to generate tags for every web page, text element, or image that you save so that you can easily find it later. Your notes can then be searched by tag, date, and even location (Evernote Mobile has a geo-location feature that automatically tags your note with the location where it was uploaded).
http://evernote.com/ - ZapLiveTV

Ever wanted to create your own live TV station? ZapLiveTV allows you run your own free live TV station over the Web. ZapLiveTV streams your live broadcasts via the Internet for viewers all over the world. All you need is a camera and a computer connected to the internet, and ZapLiveTV does the rest. You can even stream your content in from a mobile phone.
ZapLiveTV is a p2p based streaming service like JustinTV. So what that means is that the quality of the video that is being streamed depend on the number of people watching it. The more people watching the video, the better the streaming. Also like JustinTV, you can chat live as the video is being streamed.
http://zaplive.tv/ - Hohli Charts

Looking for a simpler way to create charts? Hohli Charts helps you to easily produce charts of different types and sizes that you can embed, share through a link, or copy as an image file. The site runs on Google’s chart API, CSS and Javascript. Hohli Charts lets you create anything from bar, line and pie charts to Venn diagrams, scatter plots and radar charts. The charts you create can vary in size and different sizes can be selected to fit the design layout of your website, blog, presentation, or whatever other purpose you have in mind for you chart.
Hohli Charts brings simplicity to the chart creation process as well. From beginning to end, you can create and preview your chart without ever having to select a ‘next‘ button. After selecting the type of chart that you want to make, you just need to continue scrolling down the page and fill in the necessary information. If you are curious about how your chart will look while you create it, Hohli Charts offers a preview feature that follows you around and provides real time previews as you edit your chart.
http://charts.hohli.com/ - PiZap

PiZap can be both fun and useful. PiZap is a free online photo editor, but it takes a different approach to online photo editing than other services like Adobe Photoshop Express and Flauntr.
If you are looking for a true photo editor, then PiZap is not for you. The photo editing effects are limited with PiZap, but where PiZap shines is that it gives you a way to quickly jazz up your photo by adding your own elements to it (thought bubbles, stickers, emoticons, symbols, etc) through a simple drag and drop interface.
Once you have finished working on your masterpiece, you can save a web-ready JPEG to display on your favorite website, social network blog, or even save it to your computer. PiZap adds another twist by allowing you to place your finished photos on physical objects like T-shirts and mugs, and then order them through the site.
http://pizap.com/ - Polyvore

Polyvore is a free, easy-to-use web-based application for mixing and matching images from anywhere on the web and a social network. At the moment Polyvore seems to be geared toward (and dominated by) fashion and would-be fashion designers. Creating your image collage is easy. Polyvore lets you create your collage through its drag and drop interface. After you have created your collage, you can publish and share it with your friends and the Polyvore community.
It is that community aspect that makes Polyvore unique. As a user, you can of course import your own items (photo clips), but you can also use items imported by other users to use in your collages. Furthermore, if you click on items that other users have imported there is a link to the site where that user found it so if you are interested you can buy that item. And finally Polyvore actively supports its community by creating contests where you have to make outfits that fits a certain theme, and the contestant with the best outfit receives a trophy to display on their profile page.
http://polyvore.com - Meez

If you have ever wanted to create your own 3D online avatar to serve as the face for your online identity, then Meez is your answer. Meez is your customizable digital identity which you create and use to represent yourself everywhere you go on the Internet. You can personalize your Meez to look like you do in real life or try on a completely new look. It’s up to you.
Meez offers dozens of hairstyles and outfits to create intricate downloadable avatars that can dance via fun animations. Users can also choose from a wide variety of backgrounds for their avatar. Most things are free, but some cost Coinz bought via PayPal or a credit card for 10 cents each. Once you have created your Meez avatar, you can export him or her and embed your Meez into any website. Or you can take a snapshot of your Meez and use that as your profile picture.
http://meez.com/ - Dezignus

Dezignus a community made by a graphic designer for graphic designers, or those who are interested in graphic design. The site has everything from tutorials to free graphics that designers can access and use on their projects. Free downloads include vector images, Photoshop brushes and shapes, textures and backgrounds, icons etc. But I think what makes Dezignus really great is the community component of it. Someone without any graphic design experience (like myself) can find a lot of interesting tutorials and information about graphics design that is shared by the community. And for professional designers, the community at Dezignus follows the latest design trends to help designers stay up to date on what is relevant.
http://dezignus.com/
Do you see any mistakes with these reviews? Would you like to suggest other visual communication solutions? Would you like to share your own experiences with any of the solutions reviewed? Please leave a comment below.
Originally written by Andre Deutmeyer for MasterNewMedia and first published on December 22th 2008 as Visual Communication And Video Publishing – Selected Tools And Web Services – Sharewood Guide Dec 22 08.
Mobile Ecommerce: Usability Techniques To Improve Your Mobile Website
Posted by: | Comments Comments OffIs your site accessible on a mobile phone? Not yet? Do you think your readers are all still accessing your site only via their PC-based computers? Think again: The number of people who surf the web via their mobile phones has been increasing tremendously in recent times and, whether you like it or not, your web site is going to be no exception to this.

Photo credit: Knitware Blog edited by Daniele Bazzano
“The US is the most tech savvy nation with nearly 40 million Americans – 16% of all US mobile users – using their handset to browse on the move. The UK and then Italy come a close second and third…”
(Source: Nielsen Mobile / BBC)
This is why is so important that you add to the list of key usability questions some of the following:
Can your readers access your web site via mobile phone easily? If you have an ecommerce site, what precautions have you taken so that if your reader loses his connection in the middle of a transaction nothing gets lost?
Ecommerce via mobile phones poses specific usability issues that need to be addressed as priorities if your site provides any type of interaction feature.
The result is the need to address with more attention the design aspects of your mobile-enabled web site as to effectively deal with the specific usability concerns characteristic of the mobile universe, such as the smaller keyboards available to your readers, or the limited size of their screens.
In this article, Alexander Baxevanis provides a detailed list of usability issues that must be addressed by any serious web publisher wanting to reach out to the emerging mobile audience(s).
Here all the details:
Ecommerce On The Go – Selling Through The Mobile

Introduction
Since we last wrote about the usability of mobile websites, the rise of the iPhone and other high-end handsets has meant that even more people use the Internet on their phone. (Source: Nielsen Mobile / BBC).
Companies have responded by creating more mobile-optimised websites, some of which now allow people to complete ecommerce transactions on the mobile, instead of simply researching for information.
For example:
- Shoppers can buy any product on the Amazon.com catalogue through the Amazon mobile site
- Travellers can instantly book a room in any Travelodge UK hotel through the Travelodge mobile site and rail tickets at the Train Line mobile site
- Car owners can get an instant car insurance quote on the Swiftcover mobile site
- Music fans can purchase tickets for their favourite concerts at the SeeTickets mobile site
However, while many people are already comfortable making online purchases using a computer, doing the same through a mobile phone poses unique challenges. These challenges need to be addressed by mobile ecommerce sites.
This article provides best practice guidelines for removing potential barriers between your customers and your mobile ecommerce site.
Help People Find Your Mobile Site

Having a mobile-optimised site is no use if your customers can’t find it.
You should always detect when visitors are accessing your site through a mobile phone, and automatically redirect them to the mobile-optimised version of the site.
Although you may also advertise the link to your mobile site, people may still remember the link to your main site only, or may arrive on your main site through a search engine link.
Ensure that the link to your mobile site is easy to remember and type into a mobile phone. For example:
- Append the word ‘mobile‘ to your main domain (e.g. www.example.com/mobile)
- Use a .mobi domain with your brand name (e.g. www.example.mobi)
Cater For Dropped Internet Connections

Mobile internet connections can often be unstable, e.g. when a mobile phone moves into a low signal area or runs out of battery. It’s usually not a big issue if this happens while someone is simply consuming information e.g. reading the news.
However, a dropped connection in the middle of a transaction may leave people wondering if the transaction has been completed or frustrated that the information they’ve entered so far was lost.
While there’s not much you can do to improve mobile network coverage, you can mitigate the effects of dropped connections by:
- Saving all details in every step of a transaction e.g. the items in a shopping basket or the shipping details already entered
- Ensuring that a transaction can be resumed from the point where it was left, without having to start over
- Capturing visitors’ e-mail addresses or mobile phones at the beginning of a transaction and sending them instructions to help them continue an interrupted transaction
- Ensuring that all transactions available on your mobile site can be completed in a few short steps
Avoid Data Entry Where Possible

Although high-end smartphones increasingly incorporate a full physical or on-screen keyboard, typing on a mobile phone still isn’t as easy as on a computer. Unfortunately, completing an ecommerce transaction often requires a lot of information that isn’t always easy to type, such as addresses and credit card numbers.
In order to decrease the chances that customers will drop off at this point, you can mimimise data entry by:
- Allowing customers to log-in with the same username and password that they use for your main website in order to retrieving shipping and billing information stored in their account
- Encouraging customers to create an account to speed up future transactions
- Integrating with 3rd party billing services for which customers need to enter only a username & password e.g. PayPal
Reassure Users About Transaction Security

With frequent reports on the news about credit card fraud and identity theft, most shoppers are looking to be reassured that their online transaction will be secure.
While most desktop web browsers prominently highlight secure websites and protect users from visiting fraudulent sites, many mobile browsers are primitive in that respect.
Also, because there are many mobile phones with different web browsers, people haven’t yet become accustomed to a certain way of highlighting that a website is secure.
It’s a good idea to prominently highlight that your mobile site is secure on the homepage and on pages that ask for sensitive information.
Customers may also feel more comfortable if they don’t need to enter any sensitive information because it’s already stored in their account, as discussed in the previous point.
Think Mobile For The Post-Transaction Stage

Interacting with your customers doesn’t stop when they complete a transaction.
A good mobile user experience should extend well into the post-transaction phase, e.g. when customers need to track the goods they ordered or check a booking confirmation. After all, if your customers have chosen to complete a transaction using a mobile phone, they’ll likely appreciate following up on this transaction in the same way.
Depending on the nature of the transaction, the following guidelines may apply:
- When customers can buy physical goods through your mobile site, provide a mobile solution for tracking the progress of the order and the delivery of the goods.
- When customers can book tickets or other services through your site, provide a mobile-friendly booking confirmation e-mail and consider mobile ticketing solutions, where tickets can be electronically stored in a mobile phone in the form of a special barcode
- In any case, ensure that all e-mails following up on a transaction are mobile-friendly
Conclusion
With increasing mobile internet use, it won’t be long before your customers will expect to transact with you over their mobile phone. This will take more than simply “downscaling” your existing website to fit in a mobile screen.
Only if you carefully consider the unique challenges and opportunities offered through the mobile channel will you be able to offer your customers a truly mobile user experience.
Originally written by Alexander Baxevanis for Webcredible and first published on December 1st 2008 as “Ecommerce on the go – selling through the mobile”
About the author
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Alexander Baxevanis is crazy about usability – so crazy that he works for Webcredible, an industry leading user experience consultancy, helping to make the Internet a better place for everyone. He’s very good at information architecture training and extremely talented at eyetracking.
Photo credit:
Ecommerce On The Go – Selling Through The Mobile – solarseven
All other images by Webcredible


