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If you need to privately share any type of file, video, documents, audio or presentations, with a selected number of people, drop.io offers a private file sharing web-based service that is both efficient and dead simple to use.

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Sam Lessin and Robin Good - Photo credit: Robin Good

Drop.io is a unique file sharing solution which allows you to upload any kind of file to your own virtual private space (called a “drop“), and then share it easily with your contacts, no matter what device or media they are likely to use. All this is possible without you needing to sign-up, register or login, and with no distracting ads.

100MB per drop at your disposal, hidden from search engines, ready to be shared what you want with whoever you want.

Drop.io allows you to share files from almost any kind of media (phone, email, widgets, Web, etc.) while keeping Google bots and crawlers away from them.

To use it, just go to drop.io, upload your files and set the file sharing permissions. From then on, only the people who have received from you the URL of your drop (and the password when you decide to enforce extra protection) will be able to access your content, and you won’t have to worry about anyone stumbling upon your drop or sneaking into it without your consent.

In this video interview with Sam Lessin, CEO of drop.io, Robin Good tries to explore the key characteristics that make drop.io private media sharing approach so unique in the already very crowded landscape of file sharing applications.

Here all the details:

Intro by Daniele Bazzano

Private File Sharing With drop.io - Video Interview With Sam Lessin

Duration: 8′ 58″

Full English Text Transcription

Why drop.io Is Different From Other File Sharing Services

Robin Good: Hi guys, this is Robin good, and I’m connecting live with Sam Lessin, of drop.io, a file sharing company that just gets out of the main group to provide something that is uniquely different. But I want Sam really to introduce what makes drop.io such a unique type of file sharing service.

Sam? To you!

Sam Lessin: Thanks for having me on.

Drop.io is the easiest way to privately share any sort of media online with exactly whom you want, how you want, for as long as you want.

Using drop.io you can take any file, from video and audio, to documents, upload them to a private URL with no identity, no registration, no search, no social, and then share with exactly whom you want, for how long you want, anything you need from… sharing pictures and video of your family that you don’t want others to have access to, all the way to as a team, or a workgroup, or an organization, where you need to operate on information, and share files.

Create Your Virtual Basket Or “drop

Robin Good: Fantastic. And it is indeed so. What I have realized myself for the few seconds that I’ve been on drop.io. By the way, d-r-o-p(dot)i-o, drop(dot)io, is not com, is not www something. It’s simple. Just d-r-o-p, is four. I-o is two. That’s six. Six letters in total!

Drop.io: go there, try it, and you can see, the registration fact is very cool. You don’t have to register or login, and you can immediately share.

You’ve got an interesting metaphor for this sharing approach. Do you want to tell us more, because it also relates to your name.

Sam Lessin: Yeah, so drop.io means “drop (dot) input output“. Of course it’s actually the Indian Ocean territory (Internet domain). But we pretend that “(dot)io” is “(dot)input output“.

With drop.io you make drops, which are these little spots that you can share files through.

You can input files by almost anything, from the Web, and widgets, to email, voice, fax. Almost anything you can think of. And then output them from a drop via RSS, email, again basically any output.

Our job and what we try to do, is to allow you take digital content from anywhere, and share it from where it is, to where it needs to be, as simply as possible, if that makes sense.

A drop as a metaphor, is basically all we’re creating is an envelope or media kitchen table, where you can put anything you need in, and then call anything you need out.

Robin Good: These (drops) are some kind of virtual baskets that I can create on demand, and I throw in stuff, and then I say: “I wanted to do to this, this, and this people, but to this guy send it by email, to this guy send it by fax he said, and to this other guy send it on the mobile phone”.

Sam Lessin: Exactly. Whatever you want. Our job is to create the metaphor that is useful for all these types of private share.

Limits and Pricing of Drops

Robin Good: And how large are the baskets? How much stuff can I throw inside?

Sam Lessin: You can make infinite number of drops, each of which is a 100MB by default.

If you want to make your drops bigger, we have very simple pricing plan, where is 10$ per gigabyte per year of capacity. You can put as many files as you want, through that gigabyte, remove files when you’re done with them, whatever you’d like.

It’s a completely flat pricing model. But you can, again, make as many 100MB drops as you want and share it with whomever you want, however you want.

Unique Applications of drop.io

Robin Good: Have you noticed so far… how much time has drop.io been out there for the public to use?

Sam Lessin: We’re almost on our one year anniversary.

When drop.io went live, almost exactly a year ago… and we’ve gotten to the point where every month several hundred thousand of people are using drop.io and there are millions of files with everything from small businesses, to families.

Robin Good: My question is: have you discovered of unique applications of drop.io that you would have never thought of when you were designing and marketing the system?

Sam Lessin: You have no idea. So many!

It’s been one of my favorite things is that simple private sharing, and what we’re enabling, is very broadly useful.

Literally we hear stories everyday of people using drop.io for new exchange things that we hadn’t thought of. There are preachers who are using it to share lectures with their congregants, so when they start the sermon, they turn on the voicemail feature, they record directly to their drop via the phone number and then share the email or RSS with everyone in the community.

There are, believe it or not, we have also met several farmers who use drop.io to option off their farm animals, because they want to share pictures and videos of what their farm animals are, but they don’t want the entire world to see it on Google, or for other competitive farmers who are going to look it up.

That’s one of the fun things about building something new but is very broadly useful, is that people life hack the create their own solutions on top of it. It’s been really fun.

We basically don’t tell people how to use the system at all. We maybe suggest a few things, but it’s really about people realizing that they need to share media privately, and figuring out what they need it for.

Privacy and Controlled Sharing

Robin Good: Good. I have one more curiosity. If I want to share with a great number of people:

  1. First: do I have a limit?
  2. And second: how do I manage say, put in there a list of people that subscribe to my newsletter to share something with them.

Is that appropriate, the use of drop.io?

Sam Lessin: You can use drop.io for whatever you want. The answer is some of the largest drops have thousands of people who use them everyday.

Actually some podcasters use drops to collect information from their people listeners about what they should talk about.

If you know, Adam Curry runs a popular drop.io page called Daily Source Code. He collects incredible amount of feedback from his listeners every day. You can do that.

In terms of managing subscriptions, as the administrator of a drop you can see who has subscribed to your drop. We don’t ever promote your space, in fact search engines can’t find it, it’s completely off-path.

But if you want to share your space, with whomever you want, however you want, that’s your prerogative. You can do it with as many people as you want.

Adam Curry’s Experience on drop.io

Robin Good: Fantastic. Again, you tell me more about this thing of Adam Curry.

How does it work that people can go on a drop and suggest questions? Can you tell more?

Sam Lessin: Yeah, he sets up a drop. He was one of the very earliest drop.io users, and he’s been very helpful to us thinking about new features. He started using drop.io, he set up a drop called drop.io/dailysourcecode.

He and his listeners can go there, sharing videos, and links, and pictures, and any media that the whole community looks at, that Adam looks at, and then talks about on his podcast. So he uses it as a private file sharing media platform for his show, and it’s really cool to watch how it has grown and how people use it.

Whenever a listener have something they like they just put it up there and then people can interact with it.

It’s like a very open, simple blog in certain ways, the way he uses it.

Advantages of drop.io

Robin Good: What do they see or you see as a key advantage for this type of community in doing this privately rather than having a Ning-based community or a wiki when they put this.

What is the key advantage in making it private? Can you help me see through that?

Sam Lessin: Privacy is a concept, it just means that you share with whom you want.

Adam’s Daily Source Code drop is very large. He shares with probably thousands of people. But it’s not that the privacy in that case I think is the key.

The key is that the the right people know where it is, the wrong people don’t know where it is, and it’s dead simple to use.

You don’t have to sign up, you don’t have to deal with complicated software. Literally if you want to add something you click a button and you add it, and that’s it.

I think that provides a huge benefit for a wide pace of people who just want to share. They don’t want to deal with all these other things that have evolved in social media, they just want move information around. We made it that simple.

Robin Good: I was going to say that from the guys who comes from Sharewood, the forest where you share things, there couldn’t be a better place where to send my friends to. So guys go and share as much as you want at drop(dot)io!

Thank you Sam, and have a great day for today.

Sam Lessin: Thank you so much, talk to you later!

Originally shot and recorded by Robin Good for MasterNewMedia and first published on November 11th 2008 as “Private File Sharing With drop.io - Video Interview With CEO Sam Lessin

Large files sending web services are a category of online collaboration tools that is made up of those applications that allow you to send huge files, even larger than 1GB, to one or more people, and without resorting to email attachments. In this week’s Sharewood Guide, Robin Good and I have selected for you the best free tools that you can use to send very large files to your contacts and workmates.

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Photo credit: Mipan

To help you select which service may best fit your large file sending needs, I am listing here the key characteristics of the services that allow you to send very large files to someone else at zero cost. Here they are:

  • File size: The maximum file size that the service accepts
  • File transmission method: Most of these services let you upload files to a server, so that they can be sent to more people at once. In some other cases, rather than uploading a file to a centralize server, P2P-like services provide direct connectivity so that you can send unlimited size files, requiring you and your recipients to be online at the same time
  • Time before deletion: Lets you decide how many days (or how many downloads) the file will stay online before it gets deleted
  • Registration: Informs you whether you need to to be registered or not in order to start sending large files

Here the tools I selected for you:

How To Send Files Larger Than 1GB Services - Comparison Table

go to the table!

Tools List

  1. StreamFile
    streamfile_interface.gif
    StreamFile is a web based file sharing system that you can use to send files to any email address. Just input as many email addresses you want, pick a file up to 2GB, and click send. People will receive a download link to get the file, which you can also share via IM or as you wish.
    http://www.streamfile.com/
  2. Fileai
    fileai_interface.gif
    Fileai is a file sharing service that lets you send huge files to anyone. Just select the file you want to send, with no size limit, get the link, and share it with other people: the file will be sent directly from your PC to other people’s, with no upload process. The service does not need any registration and it is free to use.
    http://fileai.com/
  3. Eatlime

    eatlime_interface.gif
    Eatlime, previously called YouSwap, is a free online service that allows you to upload and share files online. Without any registration process, you can upload any type of file up to 1GB, and share it with anyone through a public download URL. If you register, you can also download a free utility that lets you upload files to your account with a simple combination of keys. Plus, they just added a new features which lets you upload videos up to 100MB, and embed them in customizable players. Free to use.
    http://www.eatlime.com/files/
  4. DropSend
    dropsend_interface.gif
    DropSend is a free website that anyone can use to store and share files online. With a simple registration and no software to install, you can easily upload any type of file up to 1GB and share with everyone by typing their email address. A message with the download link will be sent automatically to that person. Plus it can also be used to store your files online and carry them with you wherever you are. Free to use.
    http://www.dropsend.com/
  5. File Dropper
    filedropper_interface.gif
    File Dropper is an online file hosting website that you can use to send large files with anyone. With no registration you can upload any file up to 5GB and, after the upload progress bar has finished, you will be given a sharing link for other people to get the file. Apart from the basic free version, other paid versions are available for password-protected sharing and up to 25GB of space per file. Free to use.
    http://www.filedropper.com/
  6. PipeBytes

    pipebytes_interface.gif
    PipeBytes in a web-based tool that anyone can use to share files, with no size limitation. If you want to send a file, just click the “Send” button, browse for you file, and click “Upload”. You will be provided with a pick-up code, or simply with a pick-up URL, that will connect your and your friend’s computer to send the file directly, with no uploading process. Free to use, no registration needed.
    http://www.pipebytes.com/
  7. Filemail

    filemail_interface.gif
    Filemail is a web-based file sharing system that you can use to send an unlimited number of files, up to 2GB each, to anyone who has an email address. With no registration needed, you can send any file just by selecting it from your PC through the Flash-based interface, set the options, such as the number of days the file will be available for, type the receiver’s email, and click send. When the progress bar will finish, an email will be sent to your friend with the download link. Free.
    http://www.filemail.com/
  8. ADrive

    adrive_interface.gif
    ADrive is a new web-base file hosting solution which gives you 50 GB of online free storage for free. After you create an account, you are able to upload all of your files online through a web-upload, but a new uploading solution will be available soon. You can use ADrive as your online backup hard-drive, but you can click the button “Share”, and make your files public so that anyone can access them anytime. Completely web-based and free.
    http://www.adrive.com/
  9. Originally written by Nico Canali De Rossi and Robin Good for Master New Media and first published on August 11th 2008 as “How To Send Files Larger Than 1GB - Sharewood Guide

I shot the video interview that follows for the Frontiers of Interaction conference which took place yesterday in Turin, Italy. Superbly organized by Leandro Agrò and Matteo Penzo, the sold out event brought together high prestige names like sci-fi writer and visionary Bruce Sterling, Elizabeth Churchill Principal Research Scientist di Yahoo, Jeffrey Schnapp, Nicolas Nova, Ashley Benigno as well as a selected cream of Italian visionaries and technologists (Luca Mascaro, Fabrizio Capobianco, David Orban and several more).

Frontiers-of-Interaction-Howard-Rheingold.jpg

The focus of my questions in this video interview with Howard Rheingold, was kindly suggested by the event organizer Leandro Agrò, and they focused on:

a) the future of technology,

b) the speed at which things change,

c) who will eventually control the Internet,

d) what we can do about it, and

e) how pervasive technology will become in the next few years.

The Frontiers of Interaction event was mostly in English with some Italian language sessions. You can watch good quality recordings of most of yesterday sessions on Dolmedia Frontiers of Interaction page.

Here’s the integral unedited Howard Rheingold video interview (18 mins) as well as the entire English text transcript.

Interview With Howard Rheingold

Frontiers of Interaction - Turin - July 1 2008

Full English Text Transcript

Intro

Robin Good: Hi everyone here is Robin Good from Rome, Italy and I’m connecting with Howard Rheingold just off San Francisco bay. Good morning Howard!

Howard Rheingold: Good morning.

RG: How are you doing today?

Howard Rheingold: Excellent, it’s a shiny, beautiful day, I’m alive, what more can you have?

Speed of Change

Robin Good: …nothing really. We’re here for the Frontiers of Interaction fourth edition that is taking place in Turin and we’re offering the audience there the opportunity to reach out to Howard who’s one of the pioneers of cooperation, collaboration and the evolution of the use of media technologies from computers to the more pervasive mobile technologies that we are using at most every corner now. So Howard has been following this evolution by living inside the evolution, by participating in communities online and by writing, studying and learning from others as much as he could so I’ve got a few question that I’ve stammed from the theme of the interaction event that is taking place in Turin, and the first one is just really to warm up, I don’t know what you’re going to answer to this but the question is:

How speed is really getting in this future? Is it getting ahead of us, is it difficult to keep up ace with it, I mean as we’re trying to understand all that it changes it keeps changing faster. What reflections you have on this?

Howard Rheingold: What’s changing fast is the technology and the access to all kind of new media. We witnessed the fact that we are speaking through our computers, with computer cameras, on video…that’s no big deal for a lot of people now. It was pretty miracolous maybe impossible, just a few years ago, it’s just a huge proliferation of ways to communicate, devices…I think the big good news is what has been called the digital device really has been attacked by … We have cheap powerful chips that, I think at last counter was between a three and a half billion and four billion mobile phones in the world and at least a hundred million of those are cameras. I think it’s pretty clear that five years from now, ten years from now most people in the world will be carrying a device that will not only enable to speak on the telephone but access the Internet, to download and probably to upload and to stream video.

So a lot of the dreams of yesteryear are now in people’s pockets. I think the bad news, if you want to look at it that way, is that there are so many different ways to communicate. You’ve got forums, you’ve got Google groups or Yahoo groups, you got several different ways of communicating with video, you’ve got blogs, wikis, we’ve got Twitter, we’ve got instant messaging, we’ve got chat. now I think the divide is one of literacy, the device is not so much between the haves and the have-nots, in terms of having access to technology, but between the knows and the know-hows and the don’t-know-hows.

What you know and how you know, how to participate, and the on-going culture that’s being created upon access to many to many media, that really makes the difference and I don’t see our educational institutions or our parents keeping up with the pass of change.

I think parents are afraid to talk to their children about making moral choices, thinking critically about what they see online because they fear … their children no more than they do about the technology. At the same time we see this moral panics about what is happening online.

Then I think it’s a result of the larger society and a lot of mass media that communicate with that society. Also lagging behind their understanding of the media that are becoming available.

Who Will Control The Internet In The Future>?

Robin Good: Thank you Howard, very interesting answer. You opened up quite a bit of space and interesting themes there, but let me ask you: as far as the pervasive presence of the Internet, I have here a provoking question. Do you that given the first alerts of net neutrality or the big changes that are taking place in the world economy…I mean who do you think is going to be possibly ruling next if the Internet becomes more pervasive? Telcos, banks or actually more actual power to the people. I know that is an impossible question but it’s a provocation.

Howard Rheingold: Well you know I think people have various degrees of education where this Internet technology came from and where it’s going, to at granted it was originally created by the US defense department but the Internet was not really created or nor was it grown by the telephone companies or the computer companies of the world.

It was really created by millions of enthusiasts like you and I, who for the first time had access to what we call many-to-many technologies. It used to be said that freedom of the press is for those who can own a newspaper. For some years now anyone who has a desktop computer connected to the Internet and now, above of all connected to the Internet, they’ve got a printing press, a broadcasting station, a place where a community can have a marketplace, and you’re seeing whole new industries created in dormitory rooms.

It’s no longer the big incombent rich companies that create innovation but although they really work clueless because I know because I went in and interviewed the major telephone companies of the world in 1992 when the Internet was beginning to show on the horizon.

Not only were they clueless and contemptuous of making their tools available for millions of people, they are not clueless now, the incumbent content owners, the Disney of the world, the recording industry, the motion picture industry are reacting by extending copyright laws and by trying to … copyright laws into devices.

In the US we have the Digital Millenium Copyright Act, which the US and other countries are trying to extend to the world, through the world of intellectual property organizations, which makes it very difficult for amateurs to make amateur production using these technologies because of the lock on ownership.

You have companies like Disney who can take folk tales like Snowhite, appropiate them from the public domain, stamp an ownership copyright on it and then sue anybody else who tries to use what they’ve stolen in the first place.

On the other hand we have companies that provide access to the Internet, the phone companies and the cable companies, trying to re-institute the centralized technical, economic and political control that they had before their centralized …. networks or democratized, net neutrality is the name for one of the ways that broadband providers are trying to make sure that you can’t start a competing business in your dormitory room.

In the future you’ll sort of have to be a technology geek and a policy-maker to understand that these conflicts are taking place, but I think, if you look at what the cable companies in the US are trying to do in terms of controlling what bits pass their parts of the network, that’s the net neutrality, if you look at what the authoritarian government of China is trying to do in making, I think that at last count was two hundred million in China with access to the Internet and they have everything that everybody else has: they got their social network, they got their instant messaging, they’ve got their video, a tremendous freedom to communicate just as long as you don’t criticize the government so I see…

And they’re trying to do it at the same level by controlling the routers, the machines that pass the bits, they want to have sensors in those routers for political expressions, just as Comcast in the US wants to put sensors in those routers to prevent competing bits to move over their network so I believe that the future is not necessarily going to be as the freewheeling and creative as it is now.

I think the good news is that millions of people have tasted freedom.

They can make videos and upload them to YouTube, they can start a mailgroup anytime they want. I think that having a population that’s tasted that freedom is going to be hard to put it back in the box when you got one phone company and three television channels and your only choice is which brand are you going to buy, not what are you going to create, what the millions of amateurs are going to pay attention to.

I think it’s important for people to understand that our freedom is not guaranteed in this … What we know and what we do is going to count in the next few years.

People’s Lobby

Robin Good: How we can best put to use what we know and what we can do to avoid seen a too a negative change in the media we love so much?

Howard Rheingold: Well, at least in theory, democratic governments are influenced by public opinion. Public opinion to an elected political office holder means potential votes. Right now, the people they listen to are the lobbyists for the big companies who are spending a lot of money trying to win politically what they have lost through decentralization of technology. Politicians are not going to listen to the amateurs, the millions of people who use the Internet without anybody’s permission about what they create.

But.

If we know what is at stake and we make known to our political leaders, if there is significant public opinion that we want to retain these freedoms, they have to listen to us, because they take those large sums of money from lobbyists so that they can get re-elected. But if they get the message from the voters that it doesn’t matter what you spend we are not going to re-elect you if you cut our freedoms off, I think that will have some effect.

I can’t speak about the situation in China but in countries where we have some degree of public opinion that can influence policy-makers. Let policy-makers know.

If you just go and search for the word net-neutrality you will find out about the battles that are going on.

If you search under Digital Millenium Copyright Act you will find out what that means.

There are organizations like the Electronic Frontier Foundation that are trying to organize. So it is not as if people are doing nothing.

We need more people who are aware of these issues and to join their names in the effort: people’s lobby.

Pervasive Technologies

Robin Good: When it comes to the pervasive Internet, this mobile net you have studied and followed so much, what are going to be the implications that we are going to see starting to appear, that we are not too aware of , that are coming against us at full speed and that you can anticipate to us. What is it going to be? Are there going to be sensors everywhere? Are we going to see machines inside social networks? What is going to happen?

Howard Rheingold: I think that the next thing that is going to happen is that most people on earth are going to have a telephone with Internet access. Actually this is already happening. We have already 300 million phones in China alone. So the largest growth for mobile phones in the future is precisely for those people who have not had access to technology and to the latest in media before. So we are seeing in higher nations like China and India bring in their significant people power and brain power.

This is why I think it is very important, given the global problems we have to solve about global warming and energy efficiency, environmental degradation, political conflict… we need all the minds that we can in on this. So I think it is very exciting…

Iqbal Quadir who started the Grameen Phone in Bangladesh, which makes telephones available through the microloans that have been made available by the Grameen Bank to a woman with no other income in a village in Bangladesh. That not only enables her to begin economic development for herself and for her family but it gives access to information, labor information to everybody in that village. Quadir believes that access to information and communication an essential part of development.

Sending money to people in the capital cities of developing countries just makes the problem worst.

What we need is to enable the people in the villages, the people who are moving from an agricultural way of life, who are streaming into cities, give them access to healthcare information, give them access to education.

One of the tremendous opportunities we have online, is that we have the world’s knowledge available, decreasing costs on devices, decreasing prices to more and more people…

Again I think that the critical uncertainty there is how are people going to know how to use the devices and the access to gain healthcare information, to get an education. This is why I think there are tremendous opportunities there and real challenges too.

The other side of this is that we are living in a surveilled society. It is so easy to put a camera up everywhere. It is so easy to tap into that data streams of individuals not only follow your phone calls but everywhere you go on the Internet.

Huge power not only for the states to have political control over citizens but for spammers, for people who simply want to sell you something. For your neighbour who may be angry at you. For your ex-spouse. For the person who you may have cut off in the traffic and got your license number.

This panoptic surveillance society is not just a big brother is big everybody. It is important to note that with these tremendous opportunities to expand freedoms and wealth we also have tremendous threats to our privacy and to our political liberty.

The technology alone is not going to guarantee an outcome one way or the other.

We have a period of time here when all these technologies have become suddenly available. We have gone from only a few very wealthy people having gigantic mobile phones to 3.5 billion tiny mobile phones in a little over ten years. That has never happened before. Took a lot longer for alphabetic literacy, the telephone, the printing press to spread.

Our institutions have not kept up with that. we are in a period where our institutions are trying to decide what to do: how to educate people; who is going to control these things; what freedoms do we have.

I think it is exciting, because I am a believer that if enough humans know what’s at stake they can influence the outcome. And there will be an outcome in ten or twenty years from now, you will know who controls these technologies and who does not have freedom and control.

Originally shot and recorded by Robin Good for Master New Media and Frontiers of Intercation IV and first published on July 2nd 2008 as “The Future And What It Holds: Howard Rheingold Interview - Frontiers Of Interaction IV”

I shot the video interview that follows for the Frontiers of Interaction conference which took place yesterday in Turin, Italy. Superbly organized by Leandro Agrò and Matteo Penzo, the sold out event brought together high prestige names like sci-fi writer and visionary Bruce Sterling, Elizabeth Churchill Principal Research Scientist di Yahoo, Jeffrey Schnapp, Nicolas Nova, Ashley Benigno as well as a selected cream of Italian visionaries and technologists (Luca Mascaro, Fabrizio Capobianco, David Orban and several more).

Frontiers-of-Interaction-Howard-Rheingold.jpg

The focus of my questions in this video interview with Howard Rheingold, was kindly suggested by the event organizer Leandro Agrò, and they focused on:

a) the future of technology,

b) the speed at which things change,

c) who will eventually control the Internet,

d) what we can do about it, and

e) how pervasive technology will become in the next few years.

The Frontiers of Interaction event was mostly in English with some Italian language sessions. You can watch good quality recordings of most of yesterday sessions on Dolmedia Frontiers of Interaction page.

Here’s the integral unedited Howard Rheingold video interview (18 mins) as well as the entire English text transcript.

Interview With Howard Rheingold

Frontiers of Interaction - Turin - July 1 2008

Full English Text Transcript

Intro

Robin Good: Hi everyone here is Robin Good from Rome, Italy and I’m connecting with Howard Rheingold just off San Francisco bay. Good morning Howard!

Howard Rheingold: Good morning.

RG: How are you doing today?

Howard Rheingold: Excellent, it’s a shiny, beautiful day, I’m alive, what more can you have?

Speed of Change

Robin Good: …nothing really. We’re here for the Frontiers of Interaction fourth edition that is taking place in Turin and we’re offering the audience there the opportunity to reach out to Howard who’s one of the pioneers of cooperation, collaboration and the evolution of the use of media technologies from computers to the more pervasive mobile technologies that we are using at most every corner now. So Howard has been following this evolution by living inside the evolution, by participating in communities online and by writing, studying and learning from others as much as he could so I’ve got a few question that I’ve stammed from the theme of the interaction event that is taking place in Turin, and the first one is just really to warm up, I don’t know what you’re going to answer to this but the question is:

How speed is really getting in this future? Is it getting ahead of us, is it difficult to keep up ace with it, I mean as we’re trying to understand all that it changes it keeps changing faster. What reflections you have on this?

Howard Rheingold: What’s changing fast is the technology and the access to all kind of new media. We witnessed the fact that we are speaking through our computers, with computer cameras, on video…that’s no big deal for a lot of people now. It was pretty miracolous maybe impossible, just a few years ago, it’s just a huge proliferation of ways to communicate, devices…I think the big good news is what has been called the digital device really has been attacked by … We have cheap powerful chips that, I think at last counter was between a three and a half billion and four billion mobile phones in the world and at least a hundred million of those are cameras. I think it’s pretty clear that five years from now, ten years from now most people in the world will be carrying a device that will not only enable to speak on the telephone but access the Internet, to download and probably to upload and to stream video.

So a lot of the dreams of yesteryear are now in people’s pockets. I think the bad news, if you want to look at it that way, is that there are so many different ways to communicate. You’ve got forums, you’ve got Google groups or Yahoo groups, you got several different ways of communicating with video, you’ve got blogs, wikis, we’ve got Twitter, we’ve got instant messaging, we’ve got chat. now I think the divide is one of literacy, the device is not so much between the haves and the have-nots, in terms of having access to technology, but between the knows and the know-hows and the don’t-know-hows.

What you know and how you know, how to participate, and the on-going culture that’s being created upon access to many to many media, that really makes the difference and I don’t see our educational institutions or our parents keeping up with the pass of change.

I think parents are afraid to talk to their children about making moral choices, thinking critically about what they see online because they fear … their children no more than they do about the technology. At the same time we see this moral panics about what is happening online.

Then I think it’s a result of the larger society and a lot of mass media that communicate with that society. Also lagging behind their understanding of the media that are becoming available.

Who Will Control The Internet In The Future>?

Robin Good: Thank you Howard, very interesting answer. You opened up quite a bit of space and interesting themes there, but let me ask you: as far as the pervasive presence of the Internet, I have here a provoking question. Do you that given the first alerts of net neutrality or the big changes that are taking place in the world economy…I mean who do you think is going to be possibly ruling next if the Internet becomes more pervasive? Telcos, banks or actually more actual power to the people. I know that is an impossible question but it’s a provocation.

Howard Rheingold: Well you know I think people have various degrees of education where this Internet technology came from and where it’s going, to at granted it was originally created by the US defense department but the Internet was not really created or nor was it grown by the telephone companies or the computer companies of the world.

It was really created by millions of enthusiasts like you and I, who for the first time had access to what we call many-to-many technologies. It used to be said that freedom of the press is for those who can own a newspaper. For some years now anyone who has a desktop computer connected to the Internet and now, above of all connected to the Internet, they’ve got a printing press, a broadcasting station, a place where a community can have a marketplace, and you’re seeing whole new industries created in dormitory rooms.

It’s no longer the big incombent rich companies that create innovation but although they really work clueless because I know because I went in and interviewed the major telephone companies of the world in 1992 when the Internet was beginning to show on the horizon.

Not only were they clueless and contemptuous of making their tools available for millions of people, they are not clueless now, the incumbent content owners, the Disney of the world, the recording industry, the motion picture industry are reacting by extending copyright laws and by trying to … copyright laws into devices.

In the US we have the Digital Millenium Copyright Act, which the US and other countries are trying to extend to the world, through the world of intellectual property organizations, which makes it very difficult for amateurs to make amateur production using these technologies because of the lock on ownership.

You have companies like Disney who can take folk tales like Snowhite, appropiate them from the public domain, stamp an ownership copyright on it and then sue anybody else who tries to use what they’ve stolen in the first place.

On the other hand we have companies that provide access to the Internet, the phone companies and the cable companies, trying to re-institute the centralized technical, economic and political control that they had before their centralized …. networks or democratized, net neutrality is the name for one of the ways that broadband providers are trying to make sure that you can’t start a competing business in your dormitory room.

In the future you’ll sort of have to be a technology geek and a policy-maker to understand that these conflicts are taking place, but I think, if you look at what the cable companies in the US are trying to do in terms of controlling what bits pass their parts of the network, that’s the net neutrality, if you look at what the authoritarian government of China is trying to do in making, I think that at last count was two hundred million in China with access to the Internet and they have everything that everybody else has: they got their social network, they got their instant messaging, they’ve got their video, a tremendous freedom to communicate just as long as you don’t criticize the government so I see…

And they’re trying to do it at the same level by controlling the routers, the machines that pass the bits, they want to have sensors in those routers for political expressions, just as Comcast in the US wants to put sensors in those routers to prevent competing bits to move over their network so I believe that the future is not necessarily going to be as the freewheeling and creative as it is now.

I think the good news is that millions of people have tasted freedom.

They can make videos and upload them to YouTube, they can start a mailgroup anytime they want. I think that having a population that’s tasted that freedom is going to be hard to put it back in the box when you got one phone company and three television channels and your only choice is which brand are you going to buy, not what are you going to create, what the millions of amateurs are going to pay attention to.

I think it’s important for people to understand that our freedom is not guaranteed in this … What we know and what we do is going to count in the next few years.

People’s Lobby

Robin Good: How we can best put to use what we know and what we can do to avoid seen a too a negative change in the media we love so much?

Howard Rheingold: Well, at least in theory, democratic governments are influenced by public opinion. Public opinion to an elected political office holder means potential votes. Right now, the people they listen to are the lobbyists for the big companies who are spending a lot of money trying to win politically what they have lost through decentralization of technology. Politicians are not going to listen to the amateurs, the millions of people who use the Internet without anybody’s permission about what they create.

But.

If we know what is at stake and we make known to our political leaders, if there is significant public opinion that we want to retain these freedoms, they have to listen to us, because they take those large sums of money from lobbyists so that they can get re-elected. But if they get the message from the voters that it doesn’t matter what you spend we are not going to re-elect you if you cut our freedoms off, I think that will have some effect.

I can’t speak about the situation in China but in countries where we have some degree of public opinion that can influence policy-makers. Let policy-makers know.

If you just go and search for the word net-neutrality you will find out about the battles that are going on.

If you search under Digital Millenium Copyright Act you will find out what that means.

There are organizations like the Electronic Frontier Foundation that are trying to organize. So it is not as if people are doing nothing.

We need more people who are aware of these issues and to join their names in the effort: people’s lobby.

Pervasive Technologies

Robin Good: When it comes to the pervasive Internet, this mobile net you have studied and followed so much, what are going to be the implications that we are going to see starting to appear, that we are not too aware of , that are coming against us at full speed and that you can anticipate to us. What is it going to be? Are there going to be sensors everywhere? Are we going to see machines inside social networks? What is going to happen?

Howard Rheingold: I think that the next thing that is going to happen is that most people on earth are going to have a telephone with Internet access. Actually this is already happening. We have already 300 million phones in China alone. So the largest growth for mobile phones in the future is precisely for those people who have not had access to technology and to the latest in media before. So we are seeing in higher nations like China and India bring in their significant people power and brain power.

This is why I think it is very important, given the global problems we have to solve about global warming and energy efficiency, environmental degradation, political conflict… we need all the minds that we can in on this. So I think it is very exciting…

Iqbal Quadir who started the Grameen Phone in Bangladesh, which makes telephones available through the microloans that have been made available by the Grameen Bank to a woman with no other income in a village in Bangladesh. That not only enables her to begin economic development for herself and for her family but it gives access to information, labor information to everybody in that village. Quadir believes that access to information and communication an essential part of development.

Sending money to people in the capital cities of developing countries just makes the problem worst.

What we need is to enable the people in the villages, the people who are moving from an agricultural way of life, who are streaming into cities, give them access to healthcare information, give them access to education.

One of the tremendous opportunities we have online, is that we have the world’s knowledge available, decreasing costs on devices, decreasing prices to more and more people…

Again I think that the critical uncertainty there is how are people going to know how to use the devices and the access to gain healthcare information, to get an education. This is why I think there are tremendous opportunities there and real challenges too.

The other side of this is that we are living in a surveilled society. It is so easy to put a camera up everywhere. It is so easy to tap into that data streams of individuals not only follow your phone calls but everywhere you go on the Internet.

Huge power not only for the states to have political control over citizens but for spammers, for people who simply want to sell you something. For your neighbour who may be angry at you. For your ex-spouse. For the person who you may have cut off in the traffic and got your license number.

This panoptic surveillance society is not just a big brother is big everybody. It is important to note that with these tremendous opportunities to expand freedoms and wealth we also have tremendous threats to our privacy and to our political liberty.

The technology alone is not going to guarantee an outcome one way or the other.

We have a period of time here when all these technologies have become suddenly available. We have gone from only a few very wealthy people having gigantic mobile phones to 3.5 billion tiny mobile phones in a little over ten years. That has never happened before. Took a lot longer for alphabetic literacy, the telephone, the printing press to spread.

Our institutions have not kept up with that. we are in a period where our institutions are trying to decide what to do: how to educate people; who is going to control these things; what freedoms do we have.

I think it is exciting, because I am a believer that if enough humans know what’s at stake they can influence the outcome. And there will be an outcome in ten or twenty years from now, you will know who controls these technologies and who does not have freedom and control.

Originally shot and recorded by Robin Good for Master New Media and Frontiers of Intercation IV and first published on July 2nd 2008 as “The Future And What It Holds: Howard Rheingold Interview - Frontiers Of Interaction IV”

Sending out newsletters and having them delivered reliably to your list of subscribers has become a greater challenge than I would have ever thought. Problem is, if you don’t devote yourself to it, everything is set for your newsletter to run into trouble. To not run into such issues you really need to proactively do something about it. The negative consequences are blacklisting of your email and your newsletter filtered out by spam filters on your recipient ISP mail server or on their computers.

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Photo credit: Ophelia Cherry

I have seen my own newsletters, which contain no spam at all, beaten down by blacklisting servers and spam filters like they contained radioactive substances. I have also seen thousands if not ten of thousands of email subscribers being lost to these same supposed gatekeepers.

It’s a bloodshed, unless you take some proactive action to prevent this from happening.

Anti-spam filters catch every single email arriving to your inbox before it is actually delivered to it and do a full spam check on it before you can even see it.

Such spam filters use a scoring system to classify an email as a legitimate message or as spam. Some of the most popular among these spam filters, such as SpamAssassin, SpamCombat or SpamProbe are designed to look for specific patterns in your email messages and to assign “spamming points” to them when they encounter such pre-defined patterns. These patterns or spam-signatures may actually include anything from the specific words you use in the Subject line of your newsletter to the actual words inside the text, specific phrases, images, to the format (HTML or text-only) you may have chosen for the delivery of your newsletter, and even to the type of colors you may have used.

Depending on the amount of such “spam” patterns these filters find inside your email newsletter, the spam filter will assign a specific score to it. If your overall spam score goes beyond a preset threshold your newsletter is marked as *spam*, the *SPAM* or *JUNK* word is sometimes pre-fixed to the subject line of your newsletter and then sent to your spam bin automatically.

This is why, one of your main concerns if you are an online publisher sending out an email newsletter is to think well ahead of time about these issues and to do everything possible to avoid falling in such possible email spam filter traps.

Here some personal advice and my selected toolkit on how you can prevent your email newsletter from getting trapped inside spam filters and blacklists:

What To Check To Prevent Your Email Newsletter From Being Filtered, Blacklisted Or Marked As Spam

1) Newsletter Subject Line

Edit carefully your email newsletter subject line. This is one of the most sensitive areas. Watch out what you do here. Some no-nos are words in all caps, the word free, lots of white spaces, name or email of recipients, the use of a date. But there is a lot more. The best way to avoid any risk is to have a professional title that doesn’t use any catchy words.

2) Subject Line Capitalization

Capitalizing word initials or worst, whole words inside an email newsletter subject line is sure to get you in some trouble. Avoid capitalization at all costs and you should have no problems with spam filters.

3) Spam-like Content

Avoid utilizing phrases that may appear as spam-like to email spam filters. Sentences like “Click here!” or “Once in a lifetime opportunity!” or simply exaggerating with too many exclamation points!!!!!! can hit the sensitive triggers of many of the popular email spam filters.

4) Text-Based Is Better

Make it look like text. Email newsletters are generally of one of two kinds. Text-based and HTML-based. If you want to increase the spam safety and accessibility of your newsletter text-based is the safest solution. Even if you choose to go the HTML route, make sure you format and layout your newsletter content “to make it look like” it was in fact a text-based one.

Also: Do not send your HTML-based newsletter without a text-delivery option. If your email newsletter is in HTML and it doesn’t automatically switch to text-format for those readers who can’t receive HTML, it will get filtered out.

5) Attachments

Don’t send attachments. Attachments often carry viruses. In defense, they are frequently filtered out proactively. Even if an attachment gets through to your readers, it is a burden to expect them to run it through a virus protection program.

6) BCC

Avoid using BCC distribution to more than a few recipients. If you use lots and lots of recipients inside your Bcc field it is very likely that your email newsletter will be marked as spam. I would say

7) Color Use

Avoid playing with colored text to get your message across. This is a bad practice from all standpoints as, unless you change background, black remains the most legible color on your screen. Red emphasis is highly connotated with tricky marketing schemes and spam email and also other colors like green or blue should be avoided at all costs. If you want to really hit the nerves of major spam filters change the color of your email background and you are in for “national disappearance day”.

8) Newsletter File Size

Put some real meat inside your newsletters. The file size of your email newsletter does matter to anti-spam filters. Keep message size between 20K and 50K. This is because the majority of spam emails weight-in most of the time at less than 20K.

9) Bad HTML Code

Make sure you are not creating your newsletter by utilizing bad HTML code generated by popular tools such as Microsoft Word. If you create your newsletter in Microsoft Word to then save it as HTML you should be aware that the code generated by MS Word and other tools may be very “unorthodox” and this is one thing that email spam filters really do not like.

10) Use of Trigger Words

Do not use spam trigger words. SiteSell.com, which offers an online publishing system to would-be online entrepreneurs, provides a free email marketing tool called SpamCheck. In their recommendations, SiteSell experts say that you should strongly avoid using evident spam-trigger words such as “free” inside your email newsletter. Using such spam-trigger words in combination with other trigger words such as “trial”, “quote”, “sample”, “access” can really make your newsletter inaccessible to most anyone who uses a spam filter of some kind.

Subject Line Trigger Words Sheet (PDF)

Words and phrases that trigger spam filters

20 Words That Kill - At Least When It Comes to Spam Filters

11) Images

Do not use images inside your newsletter in place of the text. Some publishers may choose to use a large image to display the contents of the whole newsletter as it may contain lots of visuals and graphics. While the intent is laudable the results may often be nothing to tell your friends about. Avoid using large images like wildfire and stay as text-based and humble of image use as possible.

12) Virus Free

Ensure always that your computer as well as your network are virus free. With laptops coming and going from your LAN, friends hooking in, and open wi-fi connections it is wise to have in place tools and procedures to make sure at all times that the stuff you send out is fully virus- and other malware-free. You certainly want to avoid to inadvertently send out a virus you have on your machine together with your own newsletter and name.

13) Removal

Make sure that your newsletter always includes an easy means for your subscribers to easily remove themselves from your distribution list.

Blacklisting

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One key critical element that is often overlooked, is the understanding that the server you are using to send your email newsletters plays a vital role in determining whether or not your newsletter will reach its supposed recipients.

The problem stems from the fact that many of the newsletter delivery services out there, have been used by some spammers or other and therefore such servers have become blacklisted. Imagine therefore what happens when you send your email newsletter through them. Among the top priority things you need to do when you evaluate your newsletter delivery service is to see whether they have been blacklisted.

If you have never heard of the word before, “blacklists” are databases of known spammers that ISPs regularly check.

It is possible to be added to a blacklist without being informed by anyone. It takes simply for a recipient in your email list to mark your email as spam to start a process, which can eventually get you fully blacklisted.

Good Things To Do To Prevent Being Blacklisted

1) Double Opt-In

Use always a double-opt-in method for signing-up your newsletter readers. Any other approach is a recipe for trouble.

A few years ago I was not convinced myself of this and let direct opt-in rule only to lose half of my subscribers in a few months once key mail gateways started blacklisting me because of this practice.

The double opt-in approach simply involves the automatic sending of an e-mail to those who sign-up for your newsletter (after they have opted in at you site) asking them to confirm (via a simple click) that yes, you have permission to send them your newsletter in the future.

2) White-Listing

This is as simple to say as it is hard to get it to have an impact on your readers, but if you are persistent and clear enough in your communication with your subscribers you should positively ask them to add your newsletter “From” email address to their address books or to white-list it. Tell readers on your newsletter sign-up page and in your confirmation email, from what “from” line and domain your emails will be sent. Ask them to add this data to their “safe folder”, address book or whitelist of approved email senders.

Also, you can add a blurb at the very top of your newsletter that reads something like this:

“To ensure you will not lose any of my future updates due to a spam filter error please do add xxxxx@xxxxxxx.com to your address book or “safe-senders” list.”

All of these actions will guarantee that your newsletter will not have to pass through your recipient anti-spam filters.

Last but not least. If you hear from subscribers who are not receiving your newsletter, ask them to look in their spam or junk email folders. If they find your newsletter there, ask them to kindly set-up an automatic filter that takes care of sending your newsletter directly inside their inbox.

Has My Newsletter Been Spam Filtered? How Do I Tell?

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An easy way to tell whether your email newsletter has been blacklisted or spam-filtered is to look at your “open rate“. This is a metric, that when provided by your newsletter distribution service, allows you to see how many people are actually opening the email containing your newsletter. The average “opening rate” for an email newsletter is 20% to 30%. If the open rate suddenly drops below your standard levels, you probably have a spam filter problem.

Fast declining number of subscribers. If all of a sudden your email subscribers are dropping instead of increasing, while the quality and content selection fo your newsletter has not changed, you can be sure that spam filters and blacklisting have arrived to your party.

High bounce rate is another relevant indicator. Look through your hard bounces, that is email recipients you have not been to reach and dig into the SMTP replies you have received.

Email Newsletter Spam Checking Tools

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Here is the best part of this short guide. Find here below my selection of email newsletter spam-checking tools that you can use immediately, and at zero cost, to verify your next ezine issue.

How Spam Filters Think

Originally written by Robin Good for Master New Media and first published on May 24th 2008 as “Spam Checking Tools And Tips To Avoid Your Newsletter Being Filtered, Blacklisted Or Marked As Spam”

Media literacy” is increasingly the keyword to which I attribute the greatest importance when it comes to become effective trainers, online communicators as well as effective and successful entrepreneurs of yourselves. Understanding, to the very root, what communication means, how we do it, what reality and consensus are, is as essential as knowing how to browse or how to bookmark a site.

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Photo credit: Bruce Rolff

Those who have not spent time understanding the deep roots of communication, from the interpersonal level to the mass media universe, are going always to be succumbing to those who not only know how to use the tools, but have spent serious time learning what are the mechanisms and components that produce effective communication in any situation.

George Siemens, connectivism guru and respected scholar of the effective use of educational technologies and social media, takes you in this weekly digest to places, writings and people that can help you explore, chart and understand these critical grounds in a serendipitous, explorative fashion. My personal advice is to follow George in his wanderings as the pointers and resources he shares are always of the greatest value.

Here what he has found this week:

Intro by Robin Good

What Does It Mean To Be Digitally Literate?

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Doug Belshaw applies his usual critical and thoughtful perspectives as he shares Ed. D. thesis proposal on What does it mean to be digitally literate?:

To have some clarity as to what it means to be ‘digitally literate’ will help move on the debates taking place at all levels in the western education system…Education has a pivotal role to play in society as it is the link between past and future generations. In the past this link has been relatively easy to achieve, as the knowledge and skills useful to acquire would vary only slightly within a generation. In the brave new world of digital technology, however, fundamental shifts in required knowledge skill sets and knowledge can occur several times within a generation.

I’m looking forward to seeing more of Doug’s work. It is an important area that requires exploration beyond the hype and cute catch-phrases that currently define much of the conversation on digital literacies.

Endless Conversation: The Unfolding Saga of Blogs, Twitter, Friendfeed, and Social Sites

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An interesting view on our increased fragmentation - Endless Conversation: The Unfolding Saga of Blogs, Twitter, Friendfeed, and Social Sites:

The challenge today is that while the size of individual contributions to online conversations is getting smaller, the frequency of conversations are increasing on these new social media platforms.

I maintain that while we are currently getting very good at fragmenting our ideas, our identities, our relationships, and our conversations, the real value arises in seeing how the pieces fit.

We haven’t had as much innovation in “pulling pieces together” as we have in fragmenting them. Sure, we have sites like Friendfeed, PageFlakes, Netvibes, and others, but they have so far adopted a fairly unoriginal approach to making sense of our distributed selves.

Bringing pieces together involves more than bringing them together (ok, that likely doesn’t sound sensible, but it is).

Tools that make sense of fragmentation need to provide visualization, unknown connections between elements, peripheral elements of potential interest, history of our own behaviour, etc. I just haven’t seen much that excites me in this area yet.

Our Data, Ourselves

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An axiomatic statement in concept, but often ignored in our online habits Our Data, Ourselves: “Who controls our data controls our lives…Our data is a part of us. It’s intimate and personal, and we have basic rights to it. It should be protected from unwanted touch“.

As far as I’m concerned, not many statements are more obvious and more likely to result in universal head nodding.

But for some reason, we are allowing sites and applications online to handle our data in almost abusive manner while we use their “free” tools. Not all costs of use are economic, but all data can be used for economic purposes by someone.

What To Advise A Student About Using The Web

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Seb Schmoller has compiled a short list on what to advise a student about using the Web. The list is a good starting point for educators who are trying to improve their own use of the web (after all, we need to become somewhat competent with the tools before we expect to model use for learners).

Neurotech Research

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Photo credit: Ken Bennett

Neuroscience research is opening new doors every day. Some have declared this the century of the brain, indicating a highly optimistic view of what we will discover about ourselves as we move forward. In very few areas are we finding a blurring of corporate interests and research as significant as in the neurotech field.

The Ultimate Cure offers insight into the current state of this emerging field. While a great deal of research suggests we’ll find cures to many of the brain-based problems now common in society, this report illustrates the prominence of business-oriented interests driving the speculation.

I’m comfortable (but only marginally so - our understanding trails behind technology) with research driven by scientist’s and society’s desire to push back boundaries of what we know. But, when neuroscience becomes a market-based speculation, we are asking for infractions, violations, and ethical infractions. Neurotech research (via Mind Hacks)

TLt Summit

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I’m in Saskatoon
at the TLt Summit. I presented last night on Education: An ecology of connections. Great work on the part of the conference organizers in putting together what looks like a great conference (a sell out at 600 attendees) - Alan November is speaking today, Stephen Downes tomorrow. The concurrent sessions are a challenge - too many good options.

Wiki Adoption

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Unlike blogs - which, when public, seem to appeal to a certain personality type - everyone is a potential contributor to a wiki. Terms and concepts are currently blurring as learning management systems are adopting the functionality of blogs and wikis, Google Docs seems more like a ramped up wiki than a word processor, etc. This short article - Sage Advice on Wiki Adoption - provides an important perspective: start with small pilot groups and let things unfold. To mandate is to kill a wiki project. I could, however, do without the term “go viral“. It no longer means anything. And it’s so 2006.

WorldWide Telescope

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Microsoft’s WorldWide Telescope is now available. I haven’t had a chance to download it (I’m on a back up laptop as my still new Dell is undergoing repairs for hardware failure - I try to whine about this in every forum I can). Comments and reviews have generally been favorable. As with the Google Earth, this is likely to be an important resource for teachers to add a greater sense of realness to subject matter often taught with grainy videos and text.

Originally written by George Siemens and published as weekly email digest on eLearning Resources and News. First published on May 17th 2008.

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To learn more about George Siemens and to access extensive information and resources on elearning check out www.elearnspace.org. Explore also George Siemens connectivism site for resources on the changing nature of learning and check out his new book “Knowing Knowledge“.

Did you know that in a live Skype text chat session you can actually remove or even edit messages you have ALREADY SENT to some of your contacts? Don’t believe me? Check out how to do it in this short two minute video.

Isn’t it great? How many times have I typed a text message in the wrong guy window… or provided a wrong URL… or said something (while the other party wasn’t yet there viewing it) that I regretted a few moments later. Well, now I know how to handle those situations.

If you need edit or remove text chat messages in a live Skype text chat session, now you know how to do it.

N.B.: If you know some other great tip like this, don’t hesitate to share them and send them in either via the Commentsblox here below or by writing directly to Robin.Good -at- masternewmedia.org.



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